Board of Directors
Ragy Thomas, CEO & Founder
Ragy is a technology visionary, entrepreneur, and investor who has played an instrumental role in the evolution of two business-critical channels for the enterprise: social media and email. As founder and CEO of Sprinklr – the world’s most complete enterprise social technology serving more than 1,000 enterprise brands globally – he is empowering companies to reimagine their customer-facing operations to manage consumer experiences across every touch point.
Prior to founding Sprinklr, Ragy was the president of Epsilon’s (NYSE:ADS) Interactive Services from 2006 to 2008, and the CTO of Bigfoot Interactive, an email marketing leader that Epsilon acquired in 2005.
Ragy earned his M.B.A. in Finance and Information Systems from New York University’s Leonard N. Stern School of Business and his Computer Science Engineering degree from Pondicherry University in India. He serves on the board of directors at Kenscio, a digital marketing services company he co-founded in 2009, and Cloth, a mobile fashion application company.
Carlos Dominguez, President and COO
Carlos has more than 30 years of enterprise technology experience and an unparalleled passion for innovation. Previously an active member of Sprinklr’s board of directors, today Carlos guides strategic direction for Sprinklr and leads the marketing, sales, services, and partnerships teams for the most complete enterprise social technology company in the world.
Prior to joining Sprinklr, Carlos spent 22 years at Cisco Systems (NASDAQ:CSCO) in a variety of roles. Over the last seven years, he served as a technology evangelist and representative for the chairman and CEO of Cisco, delivering keynotes to audiences worldwide. During his tenure at Cisco, he cemented the company in the strategic markets of financial services, media, and pharmaceuticals. He also helped establish and lead Cisco’s Service Provider organization to generate more than $14 billion in annual revenue. Before joining Cisco, Carlos held management positions at Timeplex, Inc. and New Jersey Bell/Bell Atlanticom.
Carlos also serves on several boards of directors, including Medidata Solutions, Inc., the CDC Foundation, Cisco Foundation, NJIT Board of Overseers & Catalyst, and Princess House.
Murali Swaminathan, EVP, Client Success and Engineering
Passionate about bringing brands closer to their customers, Murali oversees the engineering and technology practice that powers the world’s most complete social technology. He also leads the teams focused on enterprise customer success and services globally.
Prior to joining Sprinklr, Murali held key leadership roles at Cisco Systems (NASDAQ:CSCO), including serving as the principal lead for the acquisition integration practices for Cisco Engineering. He also developed the strategy and management operations for Cisco’s global data center, focused on delivering next generation IT solutions to Cisco clients. Before joining Cisco, Murali served as Vice President of Engineering at Teltier Technologies, Inc., where he managed platform development and engineering, and oversaw its merger with dynamicsoft. At dynamicsoft, Murali led engineering of SIP products, until the company was acquired by Cisco in 2004. WIth a deep and extensive background in engineering, product integration, and product development leadership, Murali is committed to delivering innovative solutions in enterprise technology to the market.
Murali holds a master’s degree in computer engineering from Wright State University and an M.B.A. from New York University’s Leonard N. Stern School of Business.
Neeraj Agrawal, General Partner, Battery Ventures
Neeraj joined Battery in 2000 and invests in enterprise software/SaaS, technology-enabled services and Internet companies. He was a founding investor in BladeLogic (NASDAQ: BLOG, sold to BMC for $900M). In addition to BladeLogic, Neeraj’s investments include Applimation (acquired by Informatica), Bazaarvoice (NASDAQ: BV), Brightree, Consona, Glassdoor, Guidewire Software (NASDAQ: GWRE), Internet Brands (NASDAQ: INET), LifeMed Media, Marketo, Omniture (NASDAQ: OMTR), RealPage (NASDAQ: RP), VSS Monitoring and Wayfair (formerly CSN Stores). He is also actively involved with Groupon and Panaya. Neeraj was named to the Forbes Midas List, which ranks the top 100 venture capitalists around the world.
John McMahon has had an illustrious career in the enterprise software sector leading worldwide sales, professional services, customer services and marketing teams at five public software companies, including Bladelogic, BMC, Ariba, Parametric Technology Corporation (PTC) and GeoTel. Most recently, McMahon served as Senior Vice President of Worldwide Sales & Services at BMC Software. Prior to BMC, McMahon served as the Chief Operating Officer and Senior Vice President of Worldwide Sales and Customer Services for BladeLogic. During his tenure at BladeLogic, the company grew over 100 percent year over year and McMahon played a key role in transforming the company from its start-up stages to its successful initial public offering (IPO) in 2007 and ultimately its $872 million acquisition by BMC Software. John was VP-Worldwide Sales at GeoTel where he grew sales to $52M prior to a $2B acquisition by Cisco. Prior to GeoTel, John at PTC as the SVP Worldwide Sales as sales grew from $1M to $1.1B in 9 years. McMahon holds a Bachelor of Science degree in Electrical Engineering from the New Jersey Institute of Technology.
Matt Jacobson, General Partner, ICONIQ Capital
Matt Jacobson is a General Partner at ICONIQ Capital investing in ecommerce/mobile and enterprise software/SaaS companies. Prior to ICONIQ, Matt held operating roles at Groupon and investing roles at Battery Ventures and Technology Crossover Ventures (TCV). Matt’s investments include kCura, Pluralsight, Alibaba Group (NYSE: BABA), Uber, DocuSign, Flipkart, Honest Company, Red Ventures, Groupon (NASDAQ: GRPN), HomeAway (NASDAQ: AWAY), Warby Parker, Koudai, Automattic (WordPress), Campaign Monitor, VMTurbo, Greensky Financial, Apttus, Blackline Systems, Wayfair (NASDAQ: W), Everyday Health (NASDAQ: EVDY), Yesware and Smartling.