Case Management

Organize and track cases for fast resolution.

Case Management gives brands need the ability to compile messages into a shared “case” for greater context — which messages relate to the same topic (case)? Which cases are resolved or still pending? Which cases are high priority and actively worked on? Sprinklr Case Management provides instant collaboration around case details and progress, so resolution happens faster.

Sprinklr Burst

20+ Social Channels.
70 Languages Supported.