Communities

With an increasing understanding of the power of branded communities, more and more organizations are looking to create and manage communities for advocacy, research and support. Members of branded communities have been found to spend 3.5 – 6 times more than non-members. Yet frequently, each new community is managed on a separate platform, creating barriers to seamless brand experiences and a unified view of the customer leading to brands missing the overall potential of the communities. With Sprinklr communities, brands can create entire community destinations or embed community elements into their existing brand sites maximizing conversion objectives. Brands can manage any number of specific communities – for marketing, e-commerce, and customer care – all on one platform.

  • Employee and Consumer Advocacy Programs
  • Interactive purchasing guides and customer reviews
  • Peer-to-Peer Customer Support

Sprinklr Burst

20+ Social Channels.
85+ Languages Supported.