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WEBINAR

Experience a New Paradigm in Customer Service

Thursday, August 25, 2022, 05:00 PM UTC

Ashley Kirk, Vicky Tran

60 minutes

Making customer service your true advantage means being actively engaged on all channels where your customers live. But for businesses with modest budgets and resources, a truly omnichannel customer service solution may be out of reach.

Enter Sprinklr Modern Care Lite

The enterprise-grade customer service solution comes with premium features and AI capabilities that enable you to set up your contact center operations in 8 minutes FLAT. Join this 60-min webinar, and watch our product experts demonstrate how to:

  • Configure Care Lite in a modern contact center set-up

  • Integrate channels with a click, and unify interactions seamlessly across 15+ touchpoints — traditional, digital, social, and voice 

  • Train admins, supervisors, and agents to manage the contact center experience efficiently

  • Draw and interpret intelligent AI-led analytics for improving quality of interactions and agent productivity

  • Reduce future tickets by leveraging AI-led insights on top contact drivers

Speakers

Ashley Kirk

Account Exective

I'm a new dog mom, from the islands (Guam) & enjoy listening to island music while practicing my Tahitian & Hula. I also have 10 years experience in sales for telecom, hospitality & tech industries. Nice to meet you!

Vicky Tran

Solution Consultant

Sprinklr

Hi everyone!

I'm Vicky. I've been at Sprinklr for 1.5 years, and in my free time, I enjoy drawing, crocheting, and interior design!

Thank you for contacting us.

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Thursday, August 25, 2022, 05:00 PM UTC

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