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Forrester Research ranked Sprinklr a Leader in the following social categories: Social Media Management Solutions, Content Marketing Platforms, Social Advertising Technology, and Social Listening Platforms.
We're the only platform to achieve this.

Forrester, a global leader in business research and analysis, regularly evaluates vendors in a software, hardware, or services market, written for the role professionals they serve. In their Forrester Wave reports and spreadsheets, they expose both the criteria that they use to grade the vendor offerings and how they score and weight those criteria.

We’re proud to announce that Sprinklr has been named a “Leader” – the highest possible designation – in four recent Forrester Waves. We believe these honors reflect our commitment to helping brands offer memorable customer experiences each and every day.

“Sprinklr is helpful for companies with an array of social marketing needs because it allows numerous teams to tap into one platform.”

The Forrester Wave™: Social Advertising Technology, Q3 2017

The Forrester Wave™: Social Media Management Solutions, Q2 2017

“Sprinklr’s SMMS is best for large enterprise social deployments or organizations that already leverage its listening capability.”

The Forrester Wave™: Social Advertising Technology, Q3 2017

“[Sprinklr’s] advertising module creates a richer and more integrated tool for multi-purpose social marketers.”

The Forrester Wave™: Social Listening Platforms, Q3 2018

“[Sprinklr] leverages its extensive social data sources and tech integrations to deliver a core listening product that feeds into six clouds…”

The Forrester Wave™: Content Marketing Platforms, For B2C Marketers Q2 2019

“Sprinklr is a good fit for large consumer brands that want to communicate and respond quickly across many digital channels.”