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MODERN CARE LITE

Unleash a new era of customer service with Modern Care Lite

You’ve been looking for a way to work smarter, not harder. You’ve found it. Sprinklr Modern Care Lite is a disruptive, out-of-the-box, enterprise-grade customer support solution. You can get started in under 10 minutes and provide support to your customers on more than 15 channels.

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Sprinklr is trusted by the world's biggest brands
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Samsung
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Enhance experiences across more than 13 channels.

Deliver better customer support on the channels your customers love and use most, like social, messaging, chat, email and voice conversations – all from one unified platform.

Get up and running in less than 5 minutes.

Add support for more of the channels that your customers prefer in less time. It’s also easy to roll out Modern Care Lite with one-click support and built-in tutorials.

Improve CSAT and employee productivity with AI.

Modern Care Lite features the most advanced AI engine built for modern customer service teams. It delivers real-time conversation analytics and automates quality management, performance insights, service levels and CSAT metrics.

Easily manage all your contact centre functions from one centralised place.

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Deliver better customer experiences across more points of contact with a user-friendly interface that makes it easy to add new channels in just a few minutes.

Empower agents to be 20% more productive with a single, unified agent desktop.

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Empower agents with rich customer data – like built-in case information, CRM details and journey insights – to improve customer experiences and boost agent productivity.

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Make faster, more informed decisions using rich insights.

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Understand your contact centre performance in real time with accurate data dashboards that display relevant KPIs, including service levels and CSAT – all without digging through reports.

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Connect Modern Care Lite with solutions you already use

Get a 360-degree view of your customers by integrating Sprinklr with popular sales, marketing, and automation tools.

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Try Modern Care Lite for free – and then extend your contact centre’s capabilities even further.

You can deliver faster support and better customer experiences today for 30 days with a free trial of Modern Care Lite, but don’t stop there. After your trial ends, you can keep your access to Sprinklr Modern Care Lite's premium features with a subscription.

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