Modern Care
The world's leading digital-first, proactive customer experience solution

Explore Modern Care's products

Sprinklr Voice

Reduce call volume with a radically different contact center solution

Self-Service Community

Build and manage an online community integrated into your Care strategy

Live Chat

Respond faster with personalised, data-driven one-to-one customer support

Conversational AI and Bots

Reduce costs by automating routine enquiries with conversational AI bots

Contact Centre Intelligence

AI-powered, real-time data and insights that fuel proactive customer care

Contact Centre Automation

Automate workflows and processes – and drive more first-contact resolutions

Agent Assist

Analyse conversations instantly and reveal surface predictions, suggestions and alerts

Knowledge Base

Empower agents and customers with direct access to the answers they need

Modern Research
Make decisions informed by proactive, AI-powered research based on the most complete set of customer experience data.

Explore Modern Research's products

Social Listening

The real-time voice of customer insights on digital and traditional channels

Competitive Insights and Benchmarking

Analyse your content’s performance against competitors and best-in-class brands

Product Insights

AI insights from reviews and social: How customers feel about your products

Location Insights

Real-time, location-based analysis of face-to-face brand experiences

Visual Insights

Real-time visual intelligence that powers meaningful connections on digital

Media Monitoring & Analytics

Connect stories across social and news for a complete measure of earned media

Modern Research Lite

Get started with a free 30-day trial of social and digital listening. No credit card required.

Modern Marketing & Advertising
Build and protect your brand’s reputation, and take action at every point in the marketing lifecycle

Explore Modern Marketing & Advertising's products

Campaign Planning & Content Marketing

Save time, manage brand risk and increase ROI with AI-powered insights

Marketing Analytics

Get a unified view of campaign performance on more than 30 channels and third-party data


Encourage, measure and optimise employee advocacy for your brand on social

Social Advertising

Increase your ROAS, fuel collaboration, reduce risk and unify reporting

All products
31 products. 4 robust product suites. All on the only Unified-CXM platform.

Popular use cases

Customer Service

Deliver seamless customer service experiences across more than 30 digital channels

Help Desk

More than 30 channels of AI-powered analysis, prediction and suggestions — in one place

Social Listening

The real-time voice of customer insights on digital and traditional channels

Unified Care

Manage customer care on more than 30 digital channels from one AI-powered platform

Social Media Automation

Plan, manage and measure brand content across more than 30 channels from one platform

Online Communities

Help customers learn from each other – and reduce agent workloads

Social Suites

Consolidate all of your social media needs on the only unified social suite

Social Advertising

Increase your ROAS, fuel collaboration, reduce risk and unify reporting

Our Story
Founder's Letter
Culture & Talent
Investor Relations
Contact Us
Log in

Sprinklr Named to Inc.’s 2021 Best-Led Companies List 

Inaugural roundup of companies that showcase management excellence 

NEW YORK, NY — November 2, 2021 – Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named to Inc.’s prestigious first annual Best-Led Companies list — a data-driven list of U.S.-based companies with the strongest management excellence and revenue of $50 million to $2 billion. The 250 companies on the list are highlighted for being agile enough to maneuver but also big enough to have a broad impact.

Sprinklr is recognized on the Best-Led Companies list for accomplishments in four key areas: performance and value creation; market penetration and customer engagement; talent; and leadership team. This recognition is a testament to Sprinklr’s efforts to lead and define a new category of enterprise software for all customer-facing functions – Unified-CXM. As the single platform for brands to reach, engage, and listen to customers across digital channels, Sprinklr powers human, unified customer experiences. 

 “This inaugural list represents the remarkable mid-sized companies, both public and private, often founder led, that are at the vanguard of reinventing American business,” said Scott Omelianuk, editor-in-chief of Inc. magazine. “With their leadership, all businesses will benefit from an exciting, competitive future full of possibilities.”

“We’re honored to be highlighted on Inc.’s Best-Led Companies list for our strong approach to company culture, customer success, and product innovation,” said Diane K. Adams, Chief Culture and Talent Officer, Sprinklr. “Sprinklr’s vision is to be the world’s most loved enterprise software company. It’s a lofty goal, but as this recognition shows, we have an incredible leadership team that is putting us in a position to achieve our goals while treating one another like family and taking extreme pride in who we are and what we’re building.”

The recognition is the latest industry accolade for Sprinklr, which was certified as a Great Place to Work, named best workplace of 2021 by Inc. Magazine, recognized as a Great Place to Work in NYC, honored for its employee wellness program with the Cigna Well-Being Award, and named one of the Best Places to Work in IT – all earlier this year.

To see the complete list, go to:

About Sprinklr
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.


Modern CareModern ResearchModern Marketing & AdvertisingSocial Engagement & SalesPlatformEducation ExperienceCitizen ExperienceSprinklr AI Sprinklr SandboxDeveloper Portal


Integrated ServicesTrainingPartnersAgencyDeveloper Portal
English (US)
English (GB)
PrivacyCookie PreferencesModern Slavery StatementIndex EgalitéTerms