YOUR CUSTOMERS WILL LOVE YOU.
YOUR COMPETITORS WILL NOT.
Put your customer feedback to work. Listen, understand, and act on insights from across the social web — including review sites like Yelp, TripAdvisor, and more. Understand why customers feel the way they do, prioritizing operational improvements to grow loyalty and build brand love. And when you monitor competitors at the same time, you’ll spot opportunities to be ahead of the market, from individual locations to your entire global brand.
Group together related properties in custom reports to easily compare across regions, campaigns, competitors, or whatever makes sense for your unique business. Endlessly drill down and filter customer feedback, leveraging market-leading sentiment analysis that makes it easy to uncover why customers feel the way they do — and improve customer experience.