Sprinklr Launches ‘Gallery,’ Transforming Social Content Into Shoppable Posts

Turn user-generated content (UGC) into sales and create a custom, branded shopping experience

New York, NY — January 11, 2018 — Sprinklr, the most complete social platform for managing customer experiences at scale, today announced Sprinklr Gallery, a new product that helps retailers curate, stylize, and embed shoppable social content directly on their website and mobile apps.

With Sprinklr Gallery, brands can easily convert followers to buyers by making it simple for consumers to shop for products they see in social media posts. Sprinklr Gallery will be on display in booth #2335 on Level 3 at the National Retail Federation’s (NRF) Big Show 2018, the annual showcase for everything new in retail, taking place in NYC from January 14-16.

Today, 80% of Gen Z purchases are influenced by social media, and 60% of consumers say UGC is the most authentic form of content. It’s also 3X more authentic than brand-created content. Despite the high value of UGC, the ability for brands to connect social content directly to commerce has been a challenge.

Sprinklr Gallery includes the following benefits:

Sprinklr Gallery enables many use cases including:

Gallery Builder


Travel Gallery Website

Availability: Sprinklr Gallery is generally available on January 14, 2018. To learn more, read the blog here.

Comment on the news:

“All shopping is social – whether it’s online, in-store or through a messaging channel,” said Justin Garrity, VP of Sprinklr Display, Commerce and Integrations. “With Sprinklr Gallery, brands can complement commerce experiences with compelling UGC in addition to product information and Ratings and Reviews. With powerful custom design options in Sprinklr Gallery, brands can now showcase this authentic customer content in the perfect branded look-and-feel, aligned to the experience on their websites and mobile apps.”

About Sprinklr
Sprinklr is the first unified customer experience management platform for the enterprise. We help the world’s largest brands reach, engage, and listen to their customers on Facebook, Twitter, and 23+ other social channels for the purposes of marketing, advertising, research, care, and commerce. Sprinklr does all of that on one unified platform, which integrates with legacy systems and allows siloed teams to collaborate to deliver a seamless experience to every one of their customers across any channel — at scale. Headquartered in New York City with 1,500 employees in 20 offices, Sprinklr works with 1,200+ global companies including Nike, McDonald’s, Microsoft, P&G, Samsung, more than 50% of the Fortune 50, and nine out of ten of the world’s most valuable brands. Its partners include SAP, IBM, Microsoft, and many others across the CXM ecosystem. For more information, visit sprinklr.com or chat with us at @sprinklr