Sprinklr Training

Robin Fairchild

Overview:

Sprinklr offers our customers a wide variety of training and support resources. We feature 24/7 customer service, weekly live trainings and a support portal full of offline resources. Live trainings allow brands to speak with platform specialists and work though platform issues with an expert; offline training serves as a warehouse of information for do-it-yourself types. For answers to questions not covered in training sessions, users can rely on our 24/7 customer support service for a speedy response.

 

Live Training:

Sprinklr provides live training for various levels of users and roles in accordance with your requirements on the platform. Sessions can be tailored to meet the needs of basic or advanced users, adjusted to suit different user roles and feature teaching examples relevant to various internal departments. Clients can find the Live Training Calendar within the Sprinklr Support Portal.

 

Offline Training Resources:

The Offline Training Resources empower our users to find answers to questions as they work with the platform. Within the Customer Support Portal, users will find video tutorials, on demand webcasts, FAQs and a company specific help forum.

 

Sprinklr Certifications Schedule

Date Certification Location

March 24 and 25, 2015

Advanced Administrator

London 

March 26, 2015

Reporting Certification

(Pre-requisite: Strong Knowledge of the Core Platform)

London

March 27, 2015

Listening Certification

(Pre-requisite: Strong Knowledge of the Core Platform)

London

April 14 & 15, 2015

Advanced Administrator (Two full days)

(Pre-requisite: Basic Admin or Proficient in Sprinklr Admin functionality)

San Francisco 

April 16, 2015

Reporting Certification

(Pre-requisite: Strong Knowledge of the Core Platform)

San Francisco

April 17, 2015

Listening Certification

(Pre-requisite: Strong Knowledge of the Core Platform)

San Francisco 

May 4, 2015

Basic Administrator (1/2 day)

New York City 

May 5 and 6, 2015

Advanced Administrator (Two Full Days)

(Pre-requisite: Basic Admin or Proficient in Sprinklr Admin functionality)

New York City 

May 7, 2015

Listening Certification

(Pre-requisite: Strong Knowledge of the Core Platform)

New York City 

May 8, 2015

Reporting Certification

(Pre-requisite: Strong Knowledge of the Core Platform)

New York City 

June 1, 2015

Basic Administrator

(Pre-requisite: Strong Knowledge of the Core Platform)

New York City 

June 2 and 3, 2015

Advanced Administrator (Two Full Days)

(Pre-requisite: Basic Admin or Proficient in Sprinklr Admin functionality)

New York City 

June 4, 2015

Listening Certification

(Pre-requisite: Strong Knowledge of the Core Platform)

New York City 

June 5, 2015

Reporting Certification

(Pre-requisite: Strong Knowledge of the Core Platform)

New York City 

 

Contact your Sprinklr Success Manager to sign up today!