Does your business stop existing as soon as you leave the office? Do crises conveniently wait until Monday morning to spring up? Do your customers stop engaging when your social teams are travelling or outside normal business hours? Of course not. So why should your social activity? On tablet or smartphone, on iOS, Android, BlackBerry or Windows 8 Phone, Social Mobile Suite helps you meet your digital customer’s social expectations 24/7.
Social Mobile Suite delivers the power of Sprinklr in the palm of your hand. Literally. Globally distributed teams can now monitor, engage, collaborate, publish, and manage crisis 24/7 on iOS, Android, BlackBerry and Windows devices. Social Mobile Suite lets you interact with your teams and customers from anywhere in the world.
Imagine that you just received 300,000 letters. Is it even humanly possible read, manage, and respond to all these messages? Starwood Hotels & Resorts faces this situation every single month. They use Sprinklr to help.