Social Listening Webinar: Why ‘Just Listening’ is Not Enough
Brands want more than ‘social listening and monitoring.’ They want to be able to take action, nimbly and efficiently, on real-time conversations that truly have meaning.
Watch the webinar with Sprinklr’s Heather Read, Director of Social-as-a-Service; and Matthew Tennant, Director of Operations for the Microsoft Social Command Center, explore how the Sprinklr Listening module can help you:
1. Get important information to people faster, gaining the most benefit from a unified platform.
2. Optimize response time in Customer Care, Crisis Management and other scenarios.
3. Rapidly identify how Influencers and Customers engage, respond and interact.
Watch the Webinar
Cited as a leader among Enterprise Listening Platforms by Forrester, the Sprinklr Listening module is the first
and only to integrate with Engagement for rapid action. Learn about Microsoft’s recent experiences with the module and
how it can immediately impact your social conversations.