@OfficialPartner

“Focus on outcomes…to gain actionable intelligence” @OfficialPartner @Sprinklr presenting @TwitterSF #startwiththem

@OfficialPartner

Thanks @Adweek for covering the Sprinklr + @OfficialPartner Customer Care Survey! See what millennials prefer for #customercare:

@OfficialPartner

Customers are using @Twitter to resolve issues because it’s public, real-time, conversational, and distributed. @kennykhlee on #ModernCustomerCare @Sprinklr @OfficialPartner

@OfficialPartner

Twitter Customer Care Trends – 2019 🚨

1️⃣ 62% say “personalized social responses” are the future
2️⃣ Social Care is the new marketing
3️⃣ Most millennials won’t buy from a brand w/ negative social comments

via @sprinklr & @officialpartner

@OfficialPartner

Actionable data heading your way! Delighted to be partnering with #Twitter on our upcoming webinar: #ModernCustomerCare! Join @OfficialPartner + Sprinklr next Tuesday for an insightful discussion on the transforming nature of social #customercare. http://ms.spr.ly/6010rhcrK

@OfficialPartner

Have a documented plan in place so a crisis will never catch you off guard! Check out our list of key elements for an effective crisis response.

@OfficialPartner

Thanks @BoomerMurray for speaking with our @Sprinklr guests today about the value of @TwitterData and the @OfficialPartner program!

@OfficialPartner

Customer feedback often appears as public comments on social, and care teams are actively finding them & offering personalized responses. When it’s done well, word spreads.

Check out more customer care trends on Twitter for this year & next w/ @Sprinklr

@OfficialPartner

Today, customers expect the ability to connect with companies online when they have questions, compliments, or complaints. Check out these top 5 customer care trends on @Twitter from @kennykhlee (via @Sprinklr).