SPRINKLR SURVEYS

Surveys. Redefined.

Capture customer feedback effortlessly with Sprinklr’s AI-first Surveys. Say no to complex setup, low response rates and siloed insights.

Leverage Generative AI and verticalized AI models to unlock fully automated insights

Get accurate and relevant insights with AI-powered phrase detection and verticalized sentiment models.
Go beyond dashboard visualizations and generic insights with clear explanations of what happened and why it happened.
Proactively detect emerging and unknown customer experience drivers and conversation themes with minimal setup.

Validate survey results with comprehensive feedback from other channels

Combine survey responses with data from social and digital channels, review sites, and service interactions to get a 360° view of customer feedback.
Improve reliability of your survey results by validating them against larger datasets from unsolicited sources like social media, customer reviews and service interactions.
Use integrated, real-time feedback to swiftly adjust and improve your customer experience programs.

Combat low response rates and uncover deeper insights with AI-powered conversational surveys

Transform your surveys into interactive conversations that keep respondents engaged, leading to higher completion rates and richer insights.
Utilize AI to dynamically tailor questions based on previous answers, uncovering deeper insights and providing clear, actionable feedback.
Enhance the survey experience with visually appealing designs that drive engagement.

Streamline survey setup and management with an AI-first approach

Generate and edit survey questionnaires effortlessly using simple commands in plain human language.
Leverage AI-powered smart suggestions, based on survey best practices, to build better surveys faster.
Automate survey styling by simply inputting the brand logo or a website screenshot.

Manage surveys end-to-end with a comprehensive AI-powered solution

Streamline survey creation with AI-powered workflows

Build surveys effortlessly using simple commands in plain language. Leverage customizable templates with question variations, rich text, media support and a range of styles. Efficiently deploy across 150+ languages with built-in translation capabilities.