SOCIAL MEDIA ANALYTICS AND REPORTING
Craft winning strategies on social and engage customers at scale
Get actionable insights to optimize your organic and paid social media performance with data-rich and intuitive reports.
Monitor social campaigns across 30+ channels from one space
Measure and analyze the performance of organic and paid content across major social platforms through a unified dashboard. Track platform-specific metrics and compare cross-channel performance to optimize your media mix.
Get insights for all your brand needs
Get reports that offer rich intel on media monitoring, campaign performance, competitor benchmarking and more. Identify emerging trends, monitor customer sentiment and optimize your efforts to drive revenue and improve brand health.
Share insights across your organization effortlessly
Transform large chunks of data points into easy-to-read, professional-looking slides with one click. Extract insights in your chosen format and schedule delivery of routine exports to key stakeholders.
Track and improve your team efficiency
Leverage Inbox Reports and Task Analytics to gain insights into response times, query resolution rates, task assignment, task completion rates, message sentiment and more.
Get everything that you expect from reporting and analytics
Paid Reporting
Analyze the performance of your paid media strategy and optimize your ad spends to get the most out of your social ad campaigns.
Media Monitoring
Track brand visibility, sentiment and media coverage with ease.
Product Insights
Get access to comprehensive customer feedback and use it to identify opportunities for product improvement.
Competitor Benchmarking
Benchmark your brand’s reach, engagement and sentiment against that of your competitors’.
Listening Insights
Tap into social conversations, gain strategic insights and uncover more avenues for the organic promotion of your content and products.
Explore everything that is included with Sprinklr Social Self-Serve
Omnichannel Publisher
Deliver content across major social channels efficiently from a unified platform.
Calendar
Get a consolidated view of your social posts, events and campaigns and stay in control of your schedule.
Asset Manager
Create, organize and distribute all digital assets from one place effortlessly.
Social Listening
Use integrated social listening to uncover crucial insights and create a customer-first social strategy.
Smart Inbox
Monitor and manage all your customer conversations from a single inbox.
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