Sprinklr

On-Demand WEBINAR

How to Turn Every Interaction Into a Positive Customer Experience

Dive into exclusive insights with Dan Gingiss, customer experience expert and author of The Experience Maker

👤 John Burton 🕒 25 minutes

AMA series  Dan Gingiss - Hero

Unfiltered insights: No slides, just real talk 

“Before I became a full-time professional keynote speaker, I spent two decades getting things done in Corporate America. In today’s competitive world, the difference lies in not just how many customers you gain, but how many you keep. Channels like social media have shifted power from brands to consumers, requiring a different way of thinking about engagement. I’m excited to bring my learnings and experience to this session!”

Dan Gingiss,
Customer experience expert and author of The Experience Maker
What is the new benchmark for customer care in social media?
In this third edition of CX Unfiltered: The 20-minute Ask-Me-Anything Series, we speak to Dan Gingiss, a seasoned professional with two decades of experience leading customer-centric initiatives at top-tier companies like McDonald’s, Discover & Humana.

“Before I became a full-time professional keynote speaker, I spent two decades getting things done in Corporate America. In today’s competitive world, the difference lies in not just how many customers you gain, but how many you keep. Channels like social media have shifted power from brands to consumers, requiring a different way of thinking about engagement. I’m excited to bring my learnings and experience to this session!”

Dan Gingiss,
Customer experience expert and author of The Experience Maker
What is the new benchmark for customer care in social media?
In this third edition of CX Unfiltered: The 20-minute Ask-Me-Anything Series, we speak to Dan Gingiss, a seasoned professional with two decades of experience leading customer-centric initiatives at top-tier companies like McDonald’s, Discover & Humana.

“Before I became a full-time professional keynote speaker, I spent two decades getting things done in Corporate America. In today’s competitive world, the difference lies in not just how many customers you gain, but how many you keep. Channels like social media have shifted power from brands to consumers, requiring a different way of thinking about engagement. I’m excited to bring my learnings and experience to this session!”

Dan Gingiss,
Customer experience expert and author of The Experience Maker
What is the new benchmark for customer care in social media?
In this third edition of CX Unfiltered: The 20-minute Ask-Me-Anything Series, we speak to Dan Gingiss, a seasoned professional with two decades of experience leading customer-centric initiatives at top-tier companies like McDonald’s, Discover & Humana.

Discover more in the series

Navigating the realm of CX, especially aiming for excellence, can feel like diving into a sea of conflicting POVs. Everyone seems to have their own take on what works and what doesn't. 
 
That’s why we’re excited to introduce CX Unfiltered: The 20-minute Ask-Me-Anything Series. 

In this series, we’re gathering industry powerhouses – leaders who have been there and done that – to share their wisdom in a LIVE Ask-Me-Anything series. Each session will also feature a Sprinklr expert weighing in on what we’re seeing shape the future of CX. 

Discover more in the series

Tune in to CX Unfiltered: The 20-minute Ask-Me-Anything Series

No slides, just real talk. Access unfiltered insights from conversations with CX leaders today.

Watch now

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