The only platform for all
digital customer experiences.
Purpose-built to break down silos.
The only platform for all
digital customer experiences.
Purpose-built to break down silos.
Every day, thousands of the world's largest enterprises use Sprinklr to market, advertise, research, care, and engage consumers across 23 social channels, 11 messaging channels, chat, SMS, and email.
Every day, thousands of the world's largest enterprises use Sprinklr to market, advertise, research, care, and engage consumers across 23 social channels, 11 messaging channels, chat, SMS, and email.
Why move from fragmented point solutions to a purpose built platform that is unified?
Leverage the ability to collaborate across teams and channels with a unified view of the customer, context and content to create better experiences for your customers.
Start with any one of 5 products, and expand as your needs evolve – all on an integrated, collaborative, unified platform.
Modern Marketing
Manage your owned channels to get the best content to the right audience on time – without any spreadsheets. Includes Content Marketing, Influencer Marketing, Advocacy Marketing, and more.
Modern Advertising
Personalize your advertising across paid digital channels to know exactly where to spend your money – and get the best ROI. Includes Campaign Execution, Campaign Optimization, Paid/Owned/Earned Reporting and more.
Modern Research
Listen to and learn from market, customer, and competitive insights – and take action in real-time. Includes Benchmarking, Product Insights, Visual Insights, and more.
Modern Care
Increase customer satisfaction and retention, and reduce support costs by cutting resolution time in half – across all your digital channels. Includes Brand Care, Peer Care, Self Care, and more.
CXM
Adopt a purpose-built common architecture powered by artificial intelligence, collaborative workflow, seamless automation, broad-based listening, and customer-led governance.
Modern Engagement
Manage social media across the 35 channels your customers use most – be social at scale. Includes Publishing and Engagement, Community Management, Distributed Engagement, and more.
Modern Marketing
Manage your owned channels to get the best content to the right audience on time – without any spreadsheets. Includes Content Marketing, Influencer Marketing, Advocacy Marketing, and more.
Modern Advertising
Personalize your advertising across paid digital channels to know exactly where to spend your money – and get the best ROI. Includes Campaign Execution, Campaign Optimization, Paid/Owned/Earned Reporting and more.
Modern Research
Listen to and learn from market, customer, and competitive insights – and take action in real-time. Includes Benchmarking, Product Insights, Visual Insights, and more.
Modern Care
Increase customer satisfaction and retention, and reduce support costs by cutting resolution time in half – across all your digital channels. Includes Brand Care, Peer Care, Self Care, and more.
CXM
Adopt a purpose-built common architecture powered by artificial intelligence, collaborative workflow, seamless automation, broad-based listening, and customer-led governance.
Modern Engagement
Manage social media across the 35 channels your customers use most – be social at scale. Includes Publishing and Engagement, Community Management, Distributed Engagement, and more.
More than 75 of the world's 100 most valuable brands use Sprinklr to create epic customer experiences
Driving transformation for our customers
Sprinklr enables us to adapt to changing digital transformation business needs... we use the platform as an enabler of our strategy to listen to and engage with our customers at scale.
Sprinklr enables us to adapt to changing digital transformation business needs... we use the platform as an enabler of our strategy to listen to and engage with our customers at scale.
Marc Duquesnoy
Digital and Media Director, L'Oreal
Sprinklr enables us to adapt to changing digital transformation business needs... we use the platform as an enabler of our strategy to listen to and engage with our customers at scale.
Sprinklr enables us to adapt to changing digital transformation business needs... we use the platform as an enabler of our strategy to listen to and engage with our customers at scale.
Gartner
Content Marketing Platform Magic Quadrant - LEADER, Q1 2020
"Sprinklr has built on its strong social foundations to support marketing, advertising, research, customer care and messaging applications. It has focused AI improvements to support the speed and scale of delivery across use cases."
The Forrester Wave™
Social Advertising Technology - ONLY LEADER, Q3 2017
“Sprinklr’s advertising module creates a richer and more integrated tool for multi-purpose social marketers.”
The Forrester Wave™
Social Suites - ONLY LEADER, Q4 2019
"Sprinklr is the only vendor capable of delivering all five social technology categories (social listening, social adtech, word of mouth, onsite social capabilities, and social media management) in depth."
The Forrester Wave™
Social Listening Platforms - LEADER, Q4 2020
Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.
The Forrester Wave™
Content Marketing Platforms For B2C Marketers - ONLY LEADER, Q2 2019
"Sprinklr is a good fit for large consumer brands that want to communicate and respond quickly across many digital channels."
LEADER
Social Sales Engagement Solutions - LEADER, Q1 2021
"Sprinklr leads by unifying marketing and sales activities on one platform....Sprinklr is an ideal fit for companies with large globally distributed sales forces."
Gartner
Content Marketing Platform Magic Quadrant - LEADER, Q1 2020
"Sprinklr has built on its strong social foundations to support marketing, advertising, research, customer care and messaging applications. It has focused AI improvements to support the speed and scale of delivery across use cases."
The Forrester Wave™
Social Suites - ONLY LEADER, Q4 2019
"Sprinklr is the only vendor capable of delivering all five social technology categories (social listening, social adtech, word of mouth, onsite social capabilities, and social media management) in depth."
The Forrester Wave™
Social Listening Platforms - LEADER, Q4 2020
Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.
The Forrester Wave™
Content Marketing Platforms For B2C Marketers - ONLY LEADER, Q2 2019
"Sprinklr is a good fit for large consumer brands that want to communicate and respond quickly across many digital channels."
Unlock the Power of Digital CXM for Your Business
The Sprinklr platform unifies digital customer experiences for more than 1,000 brands at unprecedented scale
500 million conversations captured every day
150 billion AI predictions every month
3 billion profiles across all digital channels
21 million brand messages published every month
18 million customer cases captured every month
40,000 brands and influencers tracked
Compare your company against the industry's only Digital CXM benchmarks.
Love means never having to say that you missed an opportunity to improve CXM.
Contact us today and let us come up with a proposal that addresses your enterprise needs.
Already a customer and need some love?
Email: support@sprinklr.comGive us a call: +917-933-7800