The Unified-CXM platform for all customer-facing functions.
As the only unified customer experience management platform (Unified-CXM), Sprinklr helps the world's biggest companies — and now the most beloved teams — make their customers and fans happier. Across 30+ digital channels, our industry-leading AI creates insights for deeper and more real-time customer and fan experiences.
9 out of the top 10 most valuable brands trust Sprinklr.
Transform customer data into insights — and insights into action.
Sprinklr Modern Research is how leading brands become customer-centric — by turning customer data into actionable insights and new business opportunities at scale.
Turn AI-powered listening into a competitive advantage.
Sprinklr gives you a better understanding of feedback on your products and services — plus key insights on your competitors’ offerings and strategies — so you can identify critical market trends and capitalize on unmet customer needs.
Build your business with real-time customer insights.
With our AI engine, you can transform real-time voice of the customer data into actionable insights — and then share it in all formats and on all devices across your entire organization to fuel collaboration and innovation.
Reduce risk and protect your brand.
Modern Research empowers your team with real-time insights on current events, trending events, and brand crises before they become consequential — so you can make proactive, informed decisions about your owned media strategies and tactics.
Four industry-leading products. Together on the only Unified-CXM platform.
Discover Unified-CXM
There is a better way to keep up with the exponential growth of data on dozens of modern channels — and meet the rising demands of customers. Unified-CXM is the path forward out of point solution chaos.
Modern Research
Interpret data from all channels on one platform — and turn actionable insights into better experiences.
Modern Care
Redefine service as a proactive, digital-first experience on the native channels your customers love.
Modern Marketing & Advertising
Deliver personalized experiences at scale — while keeping costs under control.
Social Engagement & Sales
Connect with customers on 30+ modern channels — and protect your reputation at every touchpoint.
How does Unified-CXM address real-world challenges? Ask our enterprise customers.
Customer story: P&G
P&G needed a unified platform capable of capturing relevant customer data across modern channels at scale — and translating data into brand-building action. So they partnered with Sprinklr.
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