One cloud, five unified products
Social & Messaging Suite
Consolidate point solutions with a unified platform to effectively listen, engage, and measure to deliver a seamless customer experience across 25 social and 10 messaging channels.
Advertising
Increase media ROI and efficiency across teams with automation, collaboration, and governance on a unified platform.
Marketing
Drive content performance and reduce production costs by using integrated planning with content reuse, workflow automation and AI-powered customer insights.
Research
Turn data into real-time insights, decisions and actions to create superior customer experiences.
Care
Reduce the cost of customer support handling and resolution by applying smart, automated, and AI-driven technologies.
How Sprinklr works
Think platform, not point solutions
With native functionality in all six of the Martech 5000 categories—and 43 of the 48 subcategories—Sprinklr swaps 91 point solutions for one integrated platform.
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Our customers are the world’s most loved brands
Sprinklr is proud to work with 50 percent of the Fortune 50, 9 of the world’s 10 most valuable brands, and many other beloved companies across every vertical.
COMPUTER & CONSUMER ELECTRICS
COMPUTER & CONSUMER ELECTRICS
RETAIL
RETAIL
FINANCIAL SERVICES
CONSUMER PACKED GOODS
AUTOMOTIVE
HEALTHCARE
TRAVEL
TRAVEL
MEDIA
TELECOM
TELECOM
TECHNOLOGY
See how Sprinklr helps brands make their customers happier
How Chick-fil-A Listened to Fans and Successfully #BroughtBackTheBBQ

Together with creative agency, Moxie, and Sprinklr, Chick-fil-A improved brand sentiment through the...

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How Allstate Uses Social Recruiting to Attract the Next Generation of Talent

With Sprinklr, Allstate’s recruiting and employment brand teams were able to reach 1,200 potential...

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How University of Phoenix Drove 91% Positive Sentiment on Social

The Challenge As one of the largest online universities, University of Phoenix wanted to build a di...

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How do you find the most important message in a sea of important messages?

Using Sprinklr's Social Listening Intuition (AI) and the existing staff infrastructure, the telecomm...

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How do you make your digital footprint feel like a thumbprint?

Sprinklr Content Marketing provided a single, integrated, collaborative platform for targeting, plan...

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How do you turn a product anomaly into an opportunity with your communications?

The computer giant used Sprinklr’s Social Listening and Content Marketing solutions to Create usef...

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How do you streamline a marketing process that has more workstreams than it can count?

They chose Sprinklr to help manage campaigns and content globally by standardizing its marketing app...

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How Heartland Dental Manages 800+ Social Media Accounts

To increase efficiency, Heartland Dental partnered with Sprinklr to create an Active Directory API t...

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How do you serve customers twice as fast with less than half the effort?

Sprinklr helped the customer care team filter posts easily based on priority, access posts simply th...

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How do you make a better phone service without upgrading a thing?

The company deployed Sprinklr Social Media & Messaging Suite, Care, and Marketing to manage soci...

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How a Global Computer Leader Embraced China’s Customer Care Channel of Choice

With 80% of customer inquiries coming from China, the company needed to refocus its care efforts to ...

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How AAA Club Alliance Saved Over $1 Million in Annual Efficiencies

Using Sprinklr’s integrated platform, the AAA affiliate dramatically reduced the amount of time an...

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How Transcosmos improved social advertising campaign management efficiency

Transcosmos leveraged Sprinklr to optimize advertising campaigns for several key clients by decreasi...

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How do you drive a complex social media operation with a simple tool?

Sprinklr's helped the energy company centralize its operation, bringing content creation, approvals,...

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How Moen Became a Leader in Style, Service, and Social

North America’s number one faucet brand, Moen, increased efficiencies for social care and advertis...

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How Philips Lighting keeps customers in the spotlight

The Challenge Recently, Philips Lighting developed fresh positioning that reflected the company’s...

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How Sonos Established Itself as a Leader in Home Audio

A dedicated fanbase looking for answers Electronics company Sonos wanted to connect to its audience...

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How Talpa used Sprinklr to drive social engagement on The Voice globally

The Challenge With over 65 local productions seen in over 180 countries, The Voice, a record-breaki...

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How Sonos built a personalized product launch strategy

A dedicated fanbase looking for answers Electronics company Sonos wanted to connect to its audienc...

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How McDonald’s stays ahead of the competition

The Challenge McDonald’s was already using Sprinklr’s integrated platform to successfully align...

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We’re proud to be recognized
Sprinklr is a Leader in 4 Forrester Waves
The
Forrester Wave™:
Social Media Management Solutions
Q2 2017

“Sprinklr’s SMMS is best for large enterprise social deployments or organizations that already leverage its listening capability.”
The
Forrester Wave™:
Content Marketing Platforms
Q2 2017

“Sprinklr has a workflow builder unique in this field for flexibility and visual simplicity.”
The
Forrester Wave™:
Social Advertising Technology
Q3 2017

“Sprinklr’s advertising module creates a richer and more integrated tool for multi-purpose social marketers.”
The
Forrester Wave™:
Social Listening Platforms
Q3 2018

“Sprinklr leverages its extensive social data sources and tech integrations to deliver a core listening product that feeds into six clouds…”

Sprinklr Wins DMNews Social Media Marketing Company of the Year Award

Sprinklr is proud to be recognized by Direct Marketing News (DM news) as the Social Media Marketing Company of te Year. The DMN Awards honor the companies and individuals who showcased the most innovative compaigns and technologies in 2018.

Winners were selected by a jury of high-level marketing professionals out of hundreds of submissions for digital campaigns and leading tech companies.

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The most important metric? Customer Happiness.

Ericka K.

Social Media Strategy | Engagement | Digital Marketing

Sprinklr does it all!

"It's a one-stop shop for Social Media Management. Sprinklr has in-depth analytics, content management/ publishing, asset management, social listening and more! It's easy to use and the staff ensures that you become a pro in time. They have an AMAZING support team. From discovery to implementation to enabalement, the team at Sprinklr is always accessible and ready and willing to help in any..."
06/01/2016
Read the full Sprinklr Core review
Users love Sprinklr Core on G2 Crowd

Sprinklr is Named to the Forbes 2018 cloud 100

Out of 100 companies, Sprinklr is Ranked #26

Sprinklr, the world's #1 social media management platform, has been named to the Forbes 2018 Cloud 100, the definitive list of the top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners and Salesforce Ventures.

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Sprinklr Wins the Frost & Sullivan 2018 North America Customer Value Leadership Award

The global research and consulting organization recognizes Sprinklr's social suite for "out-performing single-purpose solutions" and optimizing a brand's customer experience management startegy.

Sprinklr, the world's #1 social suite, recived the Frost & Sullivan 2018 North America Customer Value Leadreship Award for helping brands dramatically improve customer engagement.

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