
Webinar Series: AI PRODUCT WEBINAR SERIES
Discover the Contact Center Built for Confident Leadership
Unified views. Instant insights. Real-time supervision — all in one platform.
July 29, 2025 | 04:00 PM AEST | 02:00 PM SGT | 11:30 AM IST

Abhishek Mathur
Sr. Product Manager
Sprinklr

Unmesh Desale
Sr. Product Manager
Sprinklr
Are you a contact center leader juggling hybrid teams, siloed systems, and constantly reacting to issues after it’s too late
You’re not alone. Many leaders today are overwhelmed by disconnected tools, rising customer wait times, and a lack of real-time visibility into team performance. It’s harder than ever to deliver consistent, high-quality service across channels — and keep agents engaged while doing it. In this webinar, discover how Sprinklr helps you take back control with AI-powered insights, smart automation, and a unified platform built to simplify supervision in modern contact centers.
Join our product experts to learn how to transform your contact center from:
Fragmented conversations across channels to a seamless omni-channel experience on one unified platform.
Limited visibility and delayed insights to real-time, AI-powered dashboards for proactive supervision.
Agents juggling multiple tools to a single-screen view with full customer context.
Constant firefighting and escalations to instant alerts and fast action with real-time intervention.
Manual handling of repetitive queries to smart automation that saves time and improves efficiency.
Challenges managing hybrid teams to streamlined coaching, training, and performance tracking.
Disengaged agents and inconsistent service to motivated teams delivering consistent, high-quality support.
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