Is your chatbot bouncing customers? Inaccurate intent detection could be the reason.
Sprinklr’s conversational bots are powered by a 9-layered AI engine that detects customers’ intent with 90% accuracy and engages them with quick, contextual answers.
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What experts say about Sprinklr
Sprinklr Service delivers up to 210% ROI
"With Sprinklr, there is no need to make the hard choice between best-of-breed functionality and a single interface."
Named a Leader in the G2 Fall 2022 Enterprise Grid® Report
“The only way for your business to connect on social. Sprinklr has a simple interface. Love it!”
Trust Radius 2022 Top Rated Social Media Monitoring Tools
“With social, a bad customer experience can spread like wildfire. Sprinklr lets you put out social media fires before you get burned."
9 out of the top 10 most valuable brands trust Sprinklr
Optimize your bot experience with Sprinklr’s AI-led intent detection
Recognize different customer needs for more context-rich support
Detect intent and sentiment in customer conversations with 91% accuracy. Sprinklr’s conversational AI model keeps getting better over time through data accumulation, constant feedback, and testing.
Serve customers on 15+ channels using build-once-deploy-all chatbots
Build multilingual bots in minutes using an intuitive chatbot builder and deploy them on all digital channels to speak with one voice. Leverage ready-to-use intents or upload custom intents tailor-made for your use cases, industry, and personas.
Reduce resolution times with high-deflection, self-service bots
Make it easy for your customers to find helpful information without involving agents. Deflect low-value tickets to self-serve options for quicker resolutions, and free up agents’ time to answer complex queries.
Market leaders trust Sprinklr to improve their customer support experience
Build intelligent, omnichannel chatbots for 15+ channels
With Sprinklr Service’s free trial, you get unrestricted access to our product, with personalized onboarding, quick channel integration, and in-app assistance round the clock.
Connect Sprinklr Service with solutions you already use
Sprinklr integrates seamlessly with 60+ sales, marketing, and automation tools to give you a 360° view of your customers, conversations, data, and insights.