CUSTOMER SERVICE LIVE CHAT SOFTWARE
Live Chat that you build once & deploy everywhere
Seamlessly Switch between Live Chat and 35+ channels across Social, Digital and Voice. Use automation to answer your simplest and most frequently repeated customer service queries — so you can help customers faster, upsell related offers, and save your agents’ time for interactions that require a human touch.
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90% of consumers look for immediate responses to service questions¹ — and voice systems can’t keep up. Sprinklr Service is the only digital-first solution powered by a unified customer experience management (Unified-CXM) platform, helping you engage with customers earlier across 30+ channels and scale service with a human touch.
Now you can show up where your customers are — and make them happier.
Use chatbot automation to answer your simplest and most frequently repeated queries in less time.
Customer Experience is broken. Learn how to bridge CX gaps using AI and automation.
Reduce ticket volume by identifying the most pressing customer issues before they become tickets
Increase deflection rates with self-help resources that gauge customer intent precisely
Automate manual tasks and improve agent performance and productivity with guided workflows.
Leave your data silos behind with a Unified-CXM platform
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Contact us for a custom demo of Sprinklr Service — and learn how it creates better customer experiences at every touchpoint.
Manage customer service across 30+ digital and voice channels from one unified platform
Scale your capabilities while reducing costs with Conversational AI and self-service solutions
Reduce overall handle times and boost agent productivity using AI-driven insights and assistance
Optimize your operations with automated speech and text analytics
Request a demo of Sprinklr Service
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No need to fill out any forms — you're all set.