Sprinklr

CUSTOMER SERVICE LIVE CHAT SOFTWARE

Live Chat that you build once & deploy everywhere

Seamlessly Switch between Live Chat and 35+ channels across Social, Digital and Voice. Use automation to answer your simplest and most frequently repeated customer service queries — so you can help customers faster, upsell related offers, and save your agents’ time for interactions that require a human touch.

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Sprinklr is trusted by the world's biggest brands
Cisco
Samsung
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Get a 90-days trial with personalized onboarding of Sprinklr Service.

Try 90 days of Sprinklr's AI-powered, enterprise-grade customer service software.

Watch a short demo

90% of consumers look for immediate responses to service questions¹ — and voice systems can’t keep up. Sprinklr Service is the only digital-first solution powered by a unified customer experience management (Unified-CXM) platform, helping you engage with customers earlier across 30+ channels and scale service with a human touch.

Now you can show up where your customers are — and make them happier.

Use chatbot automation to answer your simplest and most frequently repeated queries in less time.

chat-support 1

Customer Experience is broken. Learn how to bridge CX gaps using AI and automation.

  • Reduce ticket volume by identifying the most pressing customer issues before they become tickets

  • Increase deflection rates with self-help resources that gauge customer intent precisely

  • Automate manual tasks and improve agent performance and productivity with guided workflows.

CX broken

Leave your data silos behind with a Unified-CXM platform

Marketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM modelMarketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM modelMarketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM model

Thank you for contacting us.

A Sprinklr representative will be in touch with you shortly.

Unify your contact center to delight your customers and empower your team.

Contact us for a custom demo of Sprinklr Service — and learn how it creates better customer experiences at every touchpoint.

  • Manage customer service across 30+ digital and voice channels from one unified platform

  • Scale your capabilities while reducing costs with Conversational AI and self-service solutions

  • Reduce overall handle times and boost agent productivity using AI-driven insights and assistance

  • Optimize your operations with automated speech and text analytics

Request a demo of Sprinklr Service

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No need to fill out any forms — you're all set.

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