Elevate customer experiences with our premier customer support software.
Discover state-of-the-art technology for effortless customer support, outstanding experience management, and streamlined helpdesk solutions. Upgrade your customer service game with our advanced customer support software.
Thank you for contacting us.
A Sprinklr representative will be in touch with you shortly.
Request a demo
Welcome Back,
No need to fill out any forms — you're all set.
What experts say about Sprinklr
Sprinklr Service delivers up to 210% ROI
"With Sprinklr, there is no need to make the hard choice between best-of-breed functionality and a single interface."
Sprinklr Service named Contact Center Leader in the G2 Summer 2023 Report
“Sprinklr is a powerful platform with various features. With their intelligent service such as automated conversation routing, real-time sentiment analysis, customer service improved far more than expected.”
Sprinklr Insights is Top Rated on TrustRadius
“Sprinklr has helped us focus our social media strategy by presenting to us what our audience is talking about and what they care to see from our brand. We can use Sprinklr Insights to quickly and efficiently generate detailed and customizable presentations for our executives concerning brand health, competitor monitoring, the audience listening, and more.”
Sprinklr is trusted by the world's biggest brands
Solve customer issues proactively to drive 89% higher retention
Use AI-powered proactive listening to tap into customer conversations on 15+ channels, identify top contact drivers, and reduce your future tickets. Resolve issues before time and foster customer loyalty.AI-Powered Proactive Listening
Contact Center Intelligence
Customer Support Automation
1. Effortlessly capture support requests from X and proactively convert them into support tickets without manual intervention.
2. Use AI-powered rules to create tickets only for meaningful conversations, keeping agents focused and queues clear.
3. Our AI-based Intuition Model suggests which messages to engage with, ensuring important messages are not missed.
Deflect customers to self-serve channels to improve your CSAT ratings by 16%
Enable your customers to seek resolutions without waiting for agent assistance. Deflect them to an SEO-friendly knowledge base, interactive Q&A guides, a community with AI moderation, and 24/7 conversational bots.Conversational AI Bots
Knowledge Base
Self-Serve Community
1. Deliver a unified brand experience across 30+ channels. Address multiple queries in one go with AI chatbots and cut costs by over 98%.
2. Seamlessly handle multilingual chats with our AI—it adapts intuitively to language shifts, recognizing intents and cues effortlessly.
3. Improve deflection rates with AI chatbots that handle interruptions, decode sentiments, and switch intents seamlessly.
Use industry-leading AI to solve 72% more cases in the first contact
Route cases to agents based on their skill set. Arm your agents with a 360° customer view, case management tools, and AI-led knowledge recommendations to deliver answers quickly.Agent Assist
Omnichannel Customer Service
Quality and Workforce Management
1. Tap into similar cases and relevant knowledge for personalized and effective responses.
2. Sprinklr AI predicts CSAT scores by analyzing sentiments, intent, and response times.
3. AI scans responses in real time, flagging any potential issues (discrimination, profanity, tonality) before they reach the recipient.
Don't take our word for it. Hear our customers speak.
"Our goal is to connect authentically with this new generation of car buyers. This means we listen to the voices of people in the world and proactively engage in relevant conversations. Having a single workflow across channels — from phone to social media to live chat, chat bot, and voice — enables a true omnichannel contact center."
Thank you for contacting us.
A Sprinklr representative will be in touch with you shortly.
Unify your contact center to delight your customers and empower your team.
Contact us for a custom demo of Sprinklr Service - and learn how it creates better customer experience at every touchpoint.
Manage customer service across 30+ digital and voice channels from one unified platform.
Scale your capabilities while reducing costs with Conversational AI and self-service solutions.
Reduce overall handle times and boost agent productivity using AI-driven insights and assistance.
Optimize your operations with automated speech and text analytics.
Request a demo
Welcome Back,
No need to fill out any forms — you're all set.