SOCIAL LISTENING & MONITORING

Turn social listening into a competitive advantage.

Sprinklr Modern Research is how leading brands become customer-centric — by interpreting customer data at scale, identifying opportunities, and building smarter strategies. See how we can help your company.

95%

of firms say they regularly listen to their customers.

Gartner

29%

of firms incorporate customer insights into their decisions.

Gartner

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Sprinklr is trusted by the world's biggest brands
Mcdonalds
Microsoft
Sonos
Chick
Lenovo

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90% of consumers look for immediate responses to service questions¹ — and voice systems can’t keep up. Sprinklr Modern Care is the only digital-first solution powered by a unified customer experience management (Unified-CXM) platform, helping you engage with customers earlier across 30+ channels and scale service with a human touch.

It's time to listen to customers and take action.

Be ready to identify opportunities whenever and wherever they appear — and take advantage.

res-acord-3

Sprinklr named a Leader in The Forrester Wave, Social Listening Platforms, Q4 2020.

More than 75 of the world's 100 most valuable brands use Sprinklr to create epic customer experiences. Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.

Q4-2020

Leave your data silos behind with a Unified-CXM platform

Marketecture infographic displaying Sprinklr's four product suites, Modern Research, Modern Care, Modern Marketing & Advertising, and Social Engagement & Sales, and how they work together to unify functions in a Unified-CXM modelMarketecture infographic displaying Sprinklr's four product suites, Modern Research, Modern Care, Modern Marketing & Advertising, and Social Engagement & Sales, and how they work together to unify functions in a Unified-CXM modelMarketecture infographic displaying Sprinklr's four product suites, Modern Research, Modern Care, Modern Marketing & Advertising, and Social Engagement & Sales, and how they work together to unify functions in a Unified-CXM model

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It's time to discover how a unified strategy can help you make customers happier.

Contact us today, and we'll create a customized proposal that addresses your unique business needs.

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