Sprinklr

When you don’t hear customers they stop being customers.

Customer service teams miss 90% of all customer conversations. Why? Because customers are using 30+ digital & social media channels to talk about your company and what they need from you — and they’re expecting you to listen and respond.

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Sprinklr is trusted by the world's biggest brands
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90% of consumers look for immediate responses to service questions¹ — and voice systems can’t keep up. Sprinklr Service is the only digital-first solution powered by a unified customer experience management (Unified-CXM) platform, helping you engage with customers earlier across 30+ channels and scale service with a human touch.

Now you can show up where your customers are — and make them happier.

Every step you take to make customers happier is a step toward winning or retaining business.

1 Manage social media customer care at scale

Get the Sprinklr Service Strategic Handbook.

  • Identify the critical capabilities that every digital care and service team must have

  • Discover how AI and automation can create significant value in digital service channels

care-handbook

Leave your data silos behind with a Unified-CXM platform

Marketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM modelMarketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM modelMarketecture infographic displaying Sprinklr's four product suites, Sprinklr Insights, Sprinklr Service, Sprinklr Marketing, and Sprinklr Social, and how they work together to unify functions in a Unified-CXM model

Thank you for contacting us.

A Sprinklr representative will be in touch with you shortly.

Unify your contact center to delight your customers and empower your team.

Contact us for a custom demo of Sprinklr Service — and learn how it creates better customer experiences at every touchpoint.

  • Manage customer service across 30+ digital and voice channels from one unified platform

  • Scale your capabilities while reducing costs with Conversational AI and self-service solutions

  • Reduce overall handle times and boost agent productivity using AI-driven insights and assistance

  • Optimize your operations with automated speech and text analytics

Request a demo of Sprinklr Service

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No need to fill out any forms — you're all set.

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