Sprinklr named to Fortune Magazine’s Best Workplaces in New York list for the third year in a row!

Meta Description Building a customer service strategy is how you win hearts in the market. Here’s your detailed guide on how to create a client service strategy in 2024.

Dive into the heart of contact centers, exploring the impact of Customer-Centric vs. Brand-Driven dynamics. Optimize operations for exceptional customer journeys.

Learn how to create a Facebook marketing strategy for 2024. Discover the 7 best techniques to reach your audience and boost your brand.

Find out how social media burnout impacts your business, understand what its tell-tale signs are and how you can go about preventing them.

Learn the top seven customer experience trends in 2024, from hyper-personalization to generative AI to voice interfaces. Discover top CX industry trends here.

Customer service and marketing can work together to optimize content development, personalized messaging, retargeting, proactive engagement and more.

Nate Brown, CX thought leader, explores the enduring significance of Shift Left in customer service, transforming dead-end interactions into dynamic experiences for modernized support efficiency and exceptional customer satisfaction. Read more.

Dive into a comprehensive guide from Micah Solomon, CX thought leader & explore the 7 customer service strategies for effective training. Learn more.

Explore 5 proven strategies from CX thought leader Micah Solomon to elevate your business's customer experience (CX) in the rapidly evolving landscape.

Explore with Annette Franz, CX thought leader, on how journey orchestration transforms contact centers with personalized magic and automation. Read more.

Celebrate innovative CX with Sprinklr’s CXUnifier Awards.

Sprinklr is announcing its expanded partnership with Meta by bringing Threads to customers.