On-Demand WEBINAR
How to Meet the Customer Where They’re At
Dive into exclusive insights with Annette Franz, renowned author and Founder & CEO of CX Journey
👤 Tobi Braun 🕒 30 minutes
Unfiltered insights: No slides, just real talk
“For the last 30+ years, I've worked with clients across a variety of industries to put the "customer" in customer experience and at the heart of the business. That means that I've helped clients do the work to bring the customer voice into the organization so that they may design and deliver the experience that customers expect. I'm excited to be sharing what I've learned and seen over the years with you!”
“For the last 30+ years, I've worked with clients across a variety of industries to put the "customer" in customer experience and at the heart of the business. That means that I've helped clients do the work to bring the customer voice into the organization so that they may design and deliver the experience that customers expect. I'm excited to be sharing what I've learned and seen over the years with you!”
“For the last 30+ years, I've worked with clients across a variety of industries to put the "customer" in customer experience and at the heart of the business. That means that I've helped clients do the work to bring the customer voice into the organization so that they may design and deliver the experience that customers expect. I'm excited to be sharing what I've learned and seen over the years with you!”
Discover more in the series
Navigating the realm of CX, especially aiming for excellence, can feel like diving into a sea of conflicting POVs. Everyone seems to have their own take on what works and what doesn't.
That’s why we’re excited to introduce CX Unfiltered: The 20-minute Ask-Me-Anything Series.
In this series, we’re gathering industry powerhouses – leaders who have been there and done that – to share their wisdom in a LIVE Ask-Me-Anything series. Each session will also feature a Sprinklr expert weighing in on what we’re seeing shape the future of CX.
Coming up next
How to turn every interaction into a positive customer experience (An AMA with Dan Gingiss, The Experience Maker)
How to Get Customers to Always Come Back (An AMA with Shep Hyken, The CX Expert & Chief Amazement Officer)
How to transform your contact center in the age of AI (An AMA with Colin Shaw, The CX Pioneer)
How to turn every interaction into a positive customer experience (An AMA with Dan Gingiss, The Experience Maker)
How to Get Customers to Always Come Back (An AMA with Shep Hyken, The CX Expert & Chief Amazement Officer)
How to transform your contact center in the age of AI (An AMA with Colin Shaw, The CX Pioneer)
Tune in to CX Unfiltered: The 20-minute Ask-Me-Anything Series
No slides, just real talk. Access unfiltered insights from conversations with CX leaders today.
Watch now
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