On-Demand WEBINAR
How to Transform Your Contact Center in the Age of AI
Dive into exclusive insights with Colin Shaw, CX Expert, Author of 8 books on CX, and one of LinkedIn’s Top 150 business leaders
👤Anushka Gulati 🕒 30 minutes
Unfiltered insights: No slides, just real talk
“In my previous career, I managed 3,500 people in call centers globally before starting one of the world's first CX consultancies and writing 8 books on Customer experience. I’m excited to talk about how AI is shaping the future of customer experience and share my experiences!”
“In my previous career, I managed 3,500 people in call centers globally before starting one of the world's first CX consultancies and writing 8 books on Customer experience. I’m excited to talk about how AI is shaping the future of customer experience and share my experiences!”
“In my previous career, I managed 3,500 people in call centers globally before starting one of the world's first CX consultancies and writing 8 books on Customer experience. I’m excited to talk about how AI is shaping the future of customer experience and share my experiences!”
Discover more in the series
Navigating the realm of CX, especially aiming for excellence, can feel like diving into a sea of conflicting POVs. Everyone seems to have their own take on what works and what doesn't.
That’s why we’re excited to introduce CX Unfiltered: The 20-minute Ask-Me-Anything Series.
In this series, we’re gathering industry powerhouses – leaders who have been there and done that – to share their wisdom in a LIVE Ask-Me-Anything series. Each session will also feature a Sprinklr expert weighing in on what we’re seeing shape the future of CX.
Coming up next
How to Get Customers to Always Come Back (An AMA with Shep Hyken, The CX Expert & Chief Amazement Officer)
How to meet the customer where they’re at (An AMA with Annette Franz, The Queen of Customer-centricity)
How to turn every interaction into a positive customer experience (An AMA with Dan Gingiss, The Experience Maker)
How to Get Customers to Always Come Back (An AMA with Shep Hyken, The CX Expert & Chief Amazement Officer)
How to meet the customer where they’re at (An AMA with Annette Franz, The Queen of Customer-centricity)
How to turn every interaction into a positive customer experience (An AMA with Dan Gingiss, The Experience Maker)
Tune in to CX Unfiltered: The 20-minute Ask-Me-Anything Series
No slides, just real talk. Access unfiltered insights from conversations with CX leaders today.
Watch now
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