Upgrade from Brandwatch to the most comprehensive consumer insights platform
If accurate and real-time insights are crucial for your business, you need a Brandwatch alternative
Get insights you can trust with the only AI-first consumer intelligence solution that does not sample data, but processes petabytes of data points in real time for unparalleled accuracy.
The world's leading brands trust Sprinklr Insights
Capture consumer, competitor and market intelligence across channels and touchpoints
Get a 360-degree view of your customers
Gain deep insights about your customers, capture feedback on your products and services and manage your online reputation effectively.
Improve your brand’s visibility and reputation
Track brand mentions and KPIs across channels. Detect trends, monitor sentiment and benchmark against competition for valuable consumer insights.
Proactively mitigate risks and prevent escalations
Detect threats to brand reputation at very early stages, get notified in real time and route insights and alerts to relevant teams to ensure a swift response.
Get competitive advantage
Benchmark PR and brand KPIs against competition, perform like-for-like comparisons against competitors’ products, and identify differentiators and gaps in your offering.
Get actionable insights in real time with Sprinklr’s unparalleled AI
Focus on valued conversations
Cut through social media noise and prioritize real customer interactions, complaints and feedback. With more accurate and relevant data, develop a deeper understanding of customer sentiment, needs and brand perception.
Achieve 90%+ accuracy with Sprinklr AI
Drive productivity and better decision-making with Sprinklr’s industry-specific AI models. Fine-tune with continuous implicit and explicit feedback loops to achieve industry-best accuracy across sentiment, intent, anomaly detection, and more.
Never miss out on critical conversations
Analyze conversations around your brand and get alerted when changes are detected in mentions, engagement, or any other action-worthy trend.
Identify unknown or uncategorized themes
Discover themes and intents automatically. Understand your consumers' unmet needs, top trends around their brands, products, and categories.
Boost your team’s productivity by up to 40% with Sprinklr AI+
Reduce query building time by up to 85%
Instantly create listening queries and keyword variations across multiple languages to capture unstructured conversations.
Reduce time to insights
Get summaries of all conversations associated with a data point and alerts. Perform contextual drill-downs to surface insights and granular themes.
Consume more information in less time
Get concise summaries of articles and blog posts with just a click. Surface highlights of long-form content upfront..
Experience the power of a unified consumer insights platform
Deliver outstanding customer experiences, power business growth and build a brand that customers love.
Social Listening
Get real-time industry, customer and competitor insights from millions of data sources.
Competitive Insights and Benchmarking
Benchmark social performance against competition and manage influencers at scale.
Visual Insights
Monitor beyond just text with Sprinklr’s AI-powered image detection capabilities and unlock insights based on visual data.
Product Insights
Capture customer feedback on products, generate actionable insights and benchmark against competition by using verticalized AI models.
Location Insights
Understand customer feedback on store performance, manage location-specific online reputation and proactively resolve issues.
Media Monitoring and Analytics
Accurately measure PR KPIs and leverage AI-powered insights and alerts to stay ahead of reputation risks.
How McDonald’s keeps its customers lovin’ it.
We gather research on modern design in the industry to keep us inspired and sharp. By layering Benchmarking on Listening, we’ve developed a powerful brand health engine. It gets to the heart of trends and sheds light on insights that are hard to unpack.
Sneha Jain
Global Social Data Intelligence Manager
Read Full StoryWe gather research on modern design in the industry to keep us inspired and sharp. By layering Benchmarking on Listening, we’ve developed a powerful brand health engine. It gets to the heart of trends and sheds light on insights that are hard to unpack.
Sneha Jain
Global Social Data Intelligence Manager
Read Full StoryWe gather research on modern design in the industry to keep us inspired and sharp. By layering Benchmarking on Listening, we’ve developed a powerful brand health engine. It gets to the heart of trends and sheds light on insights that are hard to unpack.
Sneha Jain
Global Social Data Intelligence Manager
Read Full StoryReady to deliver happier customer experiences?
Contact us today for a personalized business proposal.