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9 out of the top 10 most valuable brands trust Sprinklr

Brands

Industry experts vouch for Sprinklr’s AI-led support experience

Modern Care delivers up to 210% ROI

"With Sprinklr, there is no need to make the hard choice between best-of-breed functionality and a single interface."

Named a Leader in the G2 Fall 2022 Enterprise Grid® Report

“The only way for your business to connect on social. Sprinklr has a simple interface. Love it!”

Trust Radius 2022 Top Rated Social Media Monitoring Tools

“With social, a bad customer experience can spread like wildfire. Sprinklr lets you put out social media fires before you get burned."

3x channel coverage. Intent detection. Self-serve. Get all under one roof with Sprinklr.

Unmatched channel coverage

Support at scale across 30+ traditional and modern channels your customers love.

90% accurate intent detection

Use advanced AI to identify intent and solve customer problems 30% faster.

AI-led unified routing

Get 40% fewer repeat calls by intelligent customer-agent mapping using AI.

Advanced workflow engine

Automate 4x more manual tasks with advanced workflow automation.

AI-enriched live chat software

Respond to customers 82% faster with live chat software.

Superior self-serve experience

Boost profit margins by 41% with AI-moderated self-service solutions.

Say no to point solution chaos. Leverage the world’s only unified support platform.

Customer service comparison table listing Sprinklr capabilities against call center vendors', digital care vendors', and social care vendors' capabilitiesCustomer service comparison table listing Sprinklr capabilities against call center vendors', digital care vendors', and social care vendors' capabilitiesCustomer service comparison table listing Sprinklr capabilities against call center vendors', digital care vendors', and social care vendors' capabilities

Sprinklr solves for real-world challenges. Hear from our customers.

Norse launched an omnichannel customer service solution in minutes with Modern Care Lite

What attracted us to the Care Lite solution is that we would have one single tool that would allow us to receive messages from, and engage with, customers,” says Hodges. “That on whichever contact channel is right for our customers, we would be able to take those messages and respond to them quickly and, really importantly, efficiently.

Andrew Hodges
Chief Commercial Officer
Norse Atlantic Airways

Read full story here

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Stay on top of all your support channels with Sprinklr.

Talk to our experts.

Contact us today and book a personalized demo of our unified, AI-powered, omnichannel, customer support solution at the earliest.

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