UNIFIED CXM
Think broken journeys won't cause customers to drift? Time to bridge the CX gap.
Get more value from your Sprinklr investment by bringing your teams, tools, and touchpoints together on a unified platform.
Customers want unified experiences that point solutions can never deliver
Today, companies enable every front office team with a different tool to manage customer interactions. But the gaps between teams and their tools often lead to an inconsistent and broken brand experience. Despite best efforts to optimize each interaction, customers end up experiencing the chaos of the company's internal silos and antiquated systems that do not talk to each other.
Revolutionize your approach to customer experience management
Enable seamless collaboration between customer-facing teams with a unified platform. Gain a deep understanding of your customers, cultivate brand loyalty, and drive revenue through every interaction.
Brands on the path to Unified-CXM will grow faster, reduce costs, manage risk better and win the loyalty of customers. And with the world’s first purpose-built Unified-CXM platform, Sprinklr is the only partner that can bring it all together.
The world's most iconic brands choose Sprinklr
Shell manages 100+ social media accounts from one unified platform
"It (Sprinklr) was the only platform robust enough to serve our needs as a global organization and innovative enough to keep up with our aspirations for social."
Americo Silva
Global Head of Digital and Social Media
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Moen achieved 18x faster response time in one year
“Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before.”
Brittany Neish
Senior Social Strategist and Community Cultivator
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Prior to Sprinklr, we were using a number of point solutions. But it was causing our team to look here, look there… all very disruptive, and very different from the flow we have today, which is going into one centralized platform.
Katrina Munsell
Director of Customer Experience Center
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Santander UK reached 100M+ people, driving 1.5M+ engagements in one year
“Sprinklr gives us a single view of our customers. It helps us understand what our customers are saying, not only on social media but across the web. These insights reveal where we need to focus our resources, to make sure we can be there for our customers when they need help.”
Andy Freeman
Head of Social Media Program
Read full storyShell manages 100+ social media accounts from one unified platform
"It (Sprinklr) was the only platform robust enough to serve our needs as a global organization and innovative enough to keep up with our aspirations for social."
Americo Silva
Global Head of Digital and Social Media
Read full storyMoen achieved 18x faster response time in one year
“Before, when everything was so siloed, it was impossible to centralize our data in one place or understand what was happening from a social standpoint across the industry. Now that we have Sprinklr, it’s provided that transparency and efficiency we lacked before.”
Brittany Neish
Senior Social Strategist and Community Cultivator
Read full storyReady to deliver happier customer experiences?
Contact us today for a personalized business proposal.