Sprinklr AI+: The power of Generative AI, within Sprinklr
Empower your marketing and customer service teams with the best AI technologies and tools, powered by Sprinklr AI, Google Cloud’s Vertex AI and OpenAI’s GPT models. One platform. One AI. One brand.
Sprinklr AI+ powers iconic brands
Supercharge productivity of marketing teams with Sprinklr AI+
Get to insights faster with Sprinklr AI+
Get key insights with clear actionable recommendations. Get summaries of articles, blog posts and long-form content. Instantly create listening queries and keyword variations to capture unstructured conversations.
Generate campaign ideas and develop strategies in a few clicks
Speed up tasks across the campaign lifecycle by generating campaign briefs, descriptions, hashtags, channel-specific posts and more.
Generate channel-specific content across formats instantly
Generate content across channels, ensure faster replies with response simplification and modification, and simplify content reviews with AI-powered grammar and tone checks.
Built-in enterprise-grade privacy, security and control
Empower agents to resolve customer queries faster and better
Boost your agents’ productivity and first-call resolution rate by optimizing responses for tone, relevance and accuracy. Enable your agents to extract answers from the Knowledge Base while also automating case summarization and disposition.
Quickly deploy and scale generative AI-powered conversational bots
Improve self-serve rates with deeply contextual and relevant responses powered by Conversational AI+ bots. Automate discovery of top contact drivers, intent creation and bot testing for faster deployment.
Automate quality monitoring and get recommended actions along with insights
Train agents more effectively and ensure consistent interaction quality with customized AI scoring parameters. Drive better CX and decision-making by surfacing insights, along with root causes and recommended actions.
Built-in enterprise-grade privacy, security and control
Protect sensitive data with robust privacy and zero-retention policies
Sprinklr only shares specific inputs entered in Sprinklr AI+ with third-party models. Personally identifiable information (PII) is automatically masked, and no data is used to train Sprinklr-owned or third-party models.
Apply guardrails to ensure brand-safe and compliant AI output
Leverage input and output guardrails, approval workflows, and AI grounded in your knowledge base to help ensure the output is accurate, brand-aligned, and compliant.
Maintain full visibility and control over your AI
Get access controls, usage logs, feedback tracking, and monitoring dashboards so you can audit decisions, explain outputs, and govern models with confidence.
One AI
Unlock the next level of automation.
Sprinklr AI+ powers all new capabilities and use cases that can enhance productivity, boost the quality of insights and interactions, and drive automation across front-office functions.
One UI/UX
Empower customer-facing teams with effortless AI.
With Sprinklr AI+, customer-facing teams can utilize Generative AI capabilities with just a few clicks, without the need to learn new workflows or constantly switch between multiple screens.
One Operating System
Future-proof your AI technology stack.
Sprinklr’s ability to seamlessly integrate with new AI offerings ensures you always have access to the latest and most advanced Generative AI technologies such as Google Cloud’s Vertex AI and OpenAI.
Sprinklr’s specialized AI models are the quickest way to bring AI into your front office, driving productivity, better decision-making and more seamless experiences for your marketing and customer service teams.
Crafting stellar customer experiences with robust governance
