Achieve 90%+ accuracy with Sprinklr AI+
Sprinklr’s specialized AI models are now enhanced with OpenAI’s Generative AI capabilities to drive higher productivity, better decision-making and more seamless experiences for customer-facing teams.
90%+ Best-in-class accuracy with industry-specific & brand-specific AI
Sprinklr's AI models are explicitly trained on industry and customer-level data to help you get started immediately and accelerate time-to-value.Industry-specific Models
Brand-specific Models
Continuously Learning Models
Sprinklr’s out-of-the-box industry-specific AI models enable you to minimize setup time and accelerate time-to-value.
Improve time-to-value by 50% using the same AI across functions
Sprinklr works with a unified AI layer that streamlines data processing across channels, gathers valuable insights effectively and powers use cases across customer-facing functions.Modular, Reusable AI
Omnichannel Experiences
Cross-functional Collaboration
Build AI applications once and deploy them across multiple use cases. For instance, build intent detection models for social media to power new conversational chatbots.
Achieve 50% faster customer query resolution with Agent Assist and Self-service capabilities powered by Sprinklr AI+
OpenAI’s Generative capabilities are seamlessly woven into Sprinklr Service Workflows to ensure an intuitive and effortless user experience.Agent Assistance
Conversational Bots
Knowledge Base
Empower agents to leverage Sprinklr AI+ to summarize customer conversations, extract answers from Knowledge Base, craft near-perfect responses and generate case transcripts for faster case resolution.
Boost productivity of marketing teams by 25% by leveraging Sprinklr AI+ across use cases
OpenAI’s Generative capabilities are deeply integrated into Sprinklr Insights, Sprinklr Marketing and Sprinklr Social suites to drive use cases like content ideation, copy creation and review, translation and more.Sprinklr Insights
Sprinklr Marketing
Sprinklr Social
Instantly create listening queries and keyword variations to capture unstructured conversations. Generate summaries and highlights of articles, blog posts and long-form content.
What powers Sprinklr’s AI excellence?
Sprinklr’s purpose-built AI processes unstructured customer experience data from millions of sources, providing actionable insights and improving productivity for customer-facing teams to deliver exceptional experiences at scale.Extensive Data Sources
Patented Proprietary AI Models
Deep Expertise in ML Technologies
Sprinklr AI processes unstructured data from 30+ digital channels — including social media and messaging platforms — and millions of publicly available news, blog, and review sites to derive insights and subsequent actions to improve CX.
