Nurture your business customers with tailored social media marketing
70% of B2B sales leaders are using AI to build stronger customer relationships*. Are you ready to join the conversation?
Your clients are spending more time than ever on social platforms. Social media is therefore becoming the place to be for marketers who want to spark innovation, build stronger B2B relationships, and accelerate growth by responding to valuable new sales opportunities. Yet B2B sales cycles are long and complex. To make all those conversations really mean something, you need a connected view of all interactions on all channels, powered by AI for the entire digital edge. Only then can you tailor your responses and craft personalized programs that cut through the noise to deliver unforgettable customer experiences that drive both loyalty and growth.
*GenAI and the Path to Profit in B2B Sales, Boston Consulting Group, 2024
With Sprinklr you can:
Build great products based on comprehensive customer insights
Drive demand at scale with strong brand governance and ROI
Protect your reputation through proactive crisis management
Why engage with business customers via Sprinklr Unified Social Media Management and Engagement Platform?
Discover the financial impact that deploying Sprinklr Social had on a composite organization based on interviewed customers.
In 2024, Forrester Consulting conducted a Total Economic Impact™ study to examine the potential return on investment of deploying Sprinklr Social. This found that an organization could achieve:
15% higher average order values
50% time savings on data collection and analysis
80% faster response times when identifying unhappy customers.
Learn more
Explore these resources to learn how Sprinklr can help you make your customers happier.
Learn how winning Tech companies actively listen to their customers' needs and future-proof their success.
Only 20% of consumers feel that the tech industry offers the best digital customer service and experience. In this ebook, we explore how leading technology brands respond rapidly to customers’ evolving needs and earn their loyalty.
Driving Businees Impact with a Unified Social Media Management Platform: A study by ESG
Read the complete report below to better understand how a unified social media management can deliver increased business impact, and in turn help you save upto $631K every year in operational costs.
Learn how Unification Opens doors to a new era of social media management excellence
Join us as we explore how data unification and consolidation transcend the limitations of fragmented data, opening doors to a new era of social media management excellence.
Explore strategies to amplify your brand through the authentic voices of your team
Learn how to navigate the change and see what tools can help at our Social Media & AI Bootcamp Series, presented in partnership with American Marketing Associated (AMA).
Mastering the AI driven automation in marketing
In this webinar, we demonstrate some real-world applications of Generative AI for the marketing organization. Brands are already implementing these and more real time, adaptive and personalized content, better campaigns and delivering enhanced CX
Transform Threats into Triumphs with AI
Learn what strategies and tools can help at our Social Media & AI Bootcamp Series, presented in partnership with American Marketing Association(AMA).
Lenovo increase Social Media Reach by 360 percent
Through Sprinklr Advocacy, Lenovo exceeded its initial expectations for engagement results, leading to a successful employee advocacy program. Learn More.
How SAP Took Social Media Strategy to the Next Level
Through a data-driven approach leveraging Sprinklr, SAP has successfully aligned content to their brand narrative. Learn More.
Microsoft manages its extensive Social Media presence
Microsoft navigates social chatter to create meaningful customer experiences, at scale with Customer Experience Management Platform.
