Social Media Management System
The most complete social software platform in the world, purpose-built for large enterprises.
These days, the difference between doing social and being social for major global brands is the ability to manage each customer’s social experience across every area of your organization.
With a core enterprise architecture, purpose-built for sophisticated social infrastructures, our social media management platform gives you the power to implement social Conversation, Community, Content, Campaigns, and Collaboration for every one of your business lines, including Sales, Marketing, Customer Service, PR, Events, and Crisis Management. Want to see it in action?
Our modules allow enterprise businesses to take control of social publishing and asset management, conversation and campaign management, social analytics and reporting, as well as enterprise risk management. Click the icons below to learn more about each of the modules and how you can turn it on.
Turn your business into a content publishing powerhouse. Source, share, preview, target, and deploy rich media content across all major social networks. Learn more.
Social Media Automation
Enhance operational efficiency, reduce and simplify workload and effort, perform bulk actions, and delegate repetitive, tedious tasks to software algorithms. Learn more.
Social Campaign Management
Create and deploy social campaigns effectively across channels, markets, and demographic segments. Collaborate on campaign design across departments. Learn more.
Social Analytics & Reporting
Analyze the insight you need to drive business outcomes, track engagement, and conversion metrics. Discover what’s being said about your brand. Learn more.
Mobile Apps Suite
Manage all social activity 24/7 on tablet, smartphone, on iOS, Android, BlackBerry or Windows 8 Phone, and collaborate with your teams while out of the office. Learn more.
Social Asset Management
Maximize your investment in content sourcing and production, and manage your multimedia content and deployment across all social channels. Learn more.
Social Conversations & Engagement
Manage massive volumes of complex social conversations and engagement across teams, automate workflows, and enforce compliance rules. Learn more.
Share a unified 360 degree view of your customers across hundreds of social channels, and preserve your social data by integrating it with your CRM. Learn more.
Control and secure social media across your entire organization, stay within internal and external compliance guardrails, and maintain detailed audit trails. Learn more.
Distributed User Permissions
Manage, monitor, govern thousands of distributed users and accounts, safely and efficiently share and reuse content globally, and report on activity. Learn more.
Build a 360 degree profile of your prospects and customers, break down corporate data silos, maximize your legacy IT investment, and eliminate redundancy. Learn more.
Keep eyes, ears, and trigger fingers on markets, customers, competition, and crisis situations. Remain innovative, competitive, and track your audiences. Learn more.
Social Media Advertising
Plan, execute, and optimize your social media advertising. Take control of your owned, earned and paid activities within a single solution. Learn more.
Social Apps Library
Access a rich library of ready-to-go social apps. Deploy to reduce development costs, drive and monitor customer engagement, and run A/B testing. Learn more.
Social Command Center
Monitor news, trends, and topics in real-time. Embed social data feeds on any device, and conduct real-time marketing activities based on real data. Learn more.