PlatformSprinklr AI+

Sprinklr AI+: The power of Generative AI, within Sprinklr

Empower your marketing and customer service teams with the best AI technologies and tools. Powered by Sprinklr AI, Google Cloud’s Vertex AI and OpenAI’s GPT models. One platform. One AI. One brand.
Sprinklr AI+
One AI
Unlock the next level of automation​

Sprinklr AI+ unlocks all new capabilities and use cases that can enhance productivity, boost the quality of insights and interactions, and drive automation across front office functions.

Empower customer-facing teams with effortless AI​

With Sprinklr AI+, customer-facing teams can effortlessly utilize Generative AI capabilities with just a few clicks, without the need to learn new workflows or constantly switch between multiple screens.

One Operating System
Future-proof your AI technology stack

Sprinklr’s ability to seamlessly integrate with new AI offerings ensures you always have access to the latest and most advanced Generative AI technologies such as Google Cloud’s Vertex AI and OpenAI.

Sprinklr AI+ powers iconic brands


Boost agent productivity and enhance self-service capabilities with Sprinklr AI+​

Generative AI is seamlessly woven into Service workflows to ensure an intuitive, unified and consistent user experience.​

Agent Assistance​

Conversational Bots​

Insights​ & Quality Management

Empower agents to resolve customer queries faster and better

Boost your agent's productivity and first-call resolution rate by optimizing responses for tone, relevance, and accuracy. Enable your agents to extract answers from the Knowledge Base while also automating case summarization and disposition.


Supercharge productivity of marketing teams with Sprinklr AI+

Generative capabilities are deeply integrated into Sprinklr Insights, Sprinklr Marketing and Sprinklr Social suites to drive use cases like content ideation, copy creation and review, translation and more.

Sprinklr Insights

Sprinklr Marketing

Sprinklr Social

Get to insights faster with Sprinklr AI+

Get key insights with clear actionable recommendations. Get summaries of articles, blog posts and long-form content. Instantly create listening queries and keyword variations to capture unstructured conversations.

Sprinklr Insights

Safeguard your data with enterprise-grade security and data handling

Robust governance, data privacy and security to protect your IP, mitigate potential risks and ensure brand and regulatory compliance.

Data sharing

Data Masking

Risk Mitigation

What data is shared with 3rd-party generative AI vendors?

Only data that is actively entered into Sprinklr AI+ is shared with the third party vendors supporting the feature. For instance, if you reword a response using Sprinklr AI+, only the wording entered to be reworded, will be shared with the third-party provider. No data shared with our Generative AI vendors will be used to train their own models. 

Sharing Data

Sprinklr’s commitment to
Responsible AI

Responsible AI new
  • Privacy
  • Do Not Sell or Share My Info
  • Cookie Preferences
  • Modern Slavery Statement
  • Index Egalité
  • Terms