Sprinklr AI+: The power of Generative AI, within Sprinklr

One AI
Unlock the next level of automation
Sprinklr AI+ unlocks all new capabilities and use cases that can enhance productivity, boost the quality of insights and interactions, and drive automation across front office functions.
One UI/UX
Empower customer-facing teams with effortless AI
With Sprinklr AI+, customer-facing teams can effortlessly utilize Generative AI capabilities with just a few clicks, without the need to learn new workflows or constantly switch between multiple screens.
One Operating System
Future-proof your AI technology stack
Sprinklr’s ability to seamlessly integrate with new AI offerings ensures you always have access to the latest and most advanced Generative AI technologies such as Google Cloud’s Vertex AI and OpenAI.
Sprinklr AI+ powers iconic brands

Boost agent productivity and enhance self-service capabilities with Sprinklr AI+
Generative AI is seamlessly woven into Service workflows to ensure an intuitive, unified and consistent user experience.Agent Assistance
Conversational Bots
Insights & Quality Management
Boost your agent's productivity and first-call resolution rate by optimizing responses for tone, relevance, and accuracy. Enable your agents to extract answers from the Knowledge Base while also automating case summarization and disposition.

Supercharge productivity of marketing teams with Sprinklr AI+
Generative capabilities are deeply integrated into Sprinklr Insights, Sprinklr Marketing and Sprinklr Social suites to drive use cases like content ideation, copy creation and review, translation and more.Sprinklr Insights
Sprinklr Marketing
Sprinklr Social
Get key insights with clear actionable recommendations. Get summaries of articles, blog posts and long-form content. Instantly create listening queries and keyword variations to capture unstructured conversations.

Safeguard your data with enterprise-grade security and data handling
Robust governance, data privacy and security to protect your IP, mitigate potential risks and ensure brand and regulatory compliance.Data sharing
Data Masking
Risk Mitigation
Only data that is actively entered into Sprinklr AI+ is shared with the third party vendors supporting the feature. For instance, if you reword a response using Sprinklr AI+, only the wording entered to be reworded, will be shared with the third-party provider. No data shared with our Generative AI vendors will be used to train their own models.
