SPRINKLR SOLUTIONS FOR AUTOMOTIVE INDUSTRY
Curate a consistent brand experience across social media channels and dealerships
Personalized shopping experience | Scalable social media for dealerships | Proactive omni-channel service
Top automotive brands trust Sprinklr as their
customer delight partner
100+ Honda teams leverage Sprinklr to connect with the new generation of car buyers
Our goal is to connect authentically with this new generation of car buyers.
This means we listen to the voices of people in the world and proactively engage in relevant conversations. Having a single workflow across channels — from phone to social media to live chat, chatbot and voice — enables a true omnichannel contact center.
Yoshiaki Inoue
Chief of Honda
Manage your end-to-end customer experience on one unified platform — Sprinklr
Omnichannel Marketing & Advertising
Sprinklr puts you in front of 92% of digital-native car buyers
Scalable content distribution
AI-driven campaign optimization
Industry-specific AI model
Publish on 30+ social platforms with one tool simultaneously, reusing top-performing content to bring down your production costs by 40%.
Consistent Dealership Experience
Deliver a localized yet consistent brand experience across your dealership networks
Pre-approved asset library
Simplified local advertising
Reputation management
Make brand-approved content easily accessible to all your dealerships, standardizing your brand voice across the globe.
Digital Concierge
Sprinklr helps you delight your customers with proactive post-sales experience
Conversation analysis
Real-time updates
AI-led call routing
Unlike other vendors, Sprinklr analyzes 100% of your service calls to uncover top reasons for customer dissatisfaction, enabling you to resolve them with FAQs and self-serve tools.
Sprinklr transforms raw customer and dealership data into actionable insights that drive excellence
Dealership Experience Insights
Improve customer satisfaction through understanding customer feedback about dealerships.
Vehicle Experience Insights
Grow revenue by analyzing customer feedback on vehicles in comparison to competitors.
Visual Insights
Protect your brand reputation and monitor the effectiveness of sponsorships by automatically surfacing uses of your logo.
Customer & Service Insights
Quantify brand equity with real-time understanding of brand awareness, product perception, customer loyalty, and user satisfaction.
Ready to beat the competition with Sprinklr’s next-generation solutions?
Book a personalized demo and see how Sprinklr tailors a solution for your business use cases, giving you the maximum bang for your buck.