Sprinklr named a Leader in The Forrester Wave, Sales Social Engagement Solutions, Q1 2021
Forrester evaluated the 8 most significant providers of sales social engagement solutions and concluded that AI-enabled personalization, seller orientation, and a unified platform approach were the key differentiators.
Sprinklr received the highest possible scores for 28 of the criteria. Get the full report to see how we stack up against the top vendors.
What the Forrester report says about Sprinklr:
“Sprinklr leads by unifying marketing and sales activities on one platform. With capabilities that support listening, publishing, advertising, and embedded AI functionality to help users create network-appropriate profiles, Sprinklr meets the comprehensive needs of both marketers and sellers. The platform facilitates user collaboration across notes, queues, and tasks, and industry-specific workflows can be customized across channels, regions, and account groups.
Sprinklr has made significant R&D investments in its technology architecture to support more than 10 messaging apps, giving global sellers the flexibility to communicate in relevant regional formats. Reference customers praise the vendor for its ability to dynamically scale and deploy the platform as well as its deep functionality that serves a wide range of users and use cases. With the bulk of its customers in finance, automotive, and hospitality industries, Sprinklr is an ideal fit for companies with large globally distributed sales forces.”
The Forrester Wave™
Sales Social Engagement Solutions, Q1 2021