CX Connect Amsterdam
The Brilliance of
Generative AI in
CX Connect — a burst of experience, code and colour.
AI for Legendary Customer Experience
With record high contact volumes — an exponential increase made possible by the growing number of channels, often managed by a host of point solutions — contact centre leaders are caught between solving for efficiency and delivering legendary CX.
Well, AI is changing the game. From boosting your customer satisfaction and reducing the workload for your team, to fully leveraging customer service automation to compliment human interactions, you have the opportunity to take your customer service to the next level. Unlock the possibilities for more automation of remote work, better human-machine collaboration, and better insights for truly human-led decision-making all on a single, easy to use, unified platform.
Decode the Magic of Generative AI Together
Join the conversation with Signify, Pegamento, Sprinklr and bright6 to uncover how you can evolve from legacy to legendary CX.
Alongside 50+ brilliant minds from the customer service and CX industry, expect punchy, actionable conversations and inspiration to elevate your CX for today - all this and so much more over finger-licking bites and afternoon cocktails on the terrace.
Meet the brilliant minds amongst you
Luite Van Zelst
Director Customer Service,
Customer Service Transformation Coach
SVP, Sprinklr Service,
Co-founder & R&D Director,
Arrival, drinks and tuck into lunch
Welcome by Sprinklr
Josh Kanagy, SVP Global Enterprise, Sprinklr: From legacy to legendary customer service - why AI powered transformation is your big bet
Luite Van Zelst, Director Customer Service, Signify
Fireside Chat with Rob Roode, Co-founder & Director, Pegamento
Unlock the future: How to future proof your Customer Support Organisation
Eveline Erkelens, Customer Service Transformation Coach, Bright6
Networking, more nibbles and cocktails 🥂
Attendance is completely free. The event is complimentary from Sprinklr.
Thanks for registering!
We'll send the confirmation to your registered email id.
Didn't get the email? Check your promotion or spam folders — and if it's not there, contact email@example.com
No need to fill out any forms — you're all set.