Newsroom
All the latest Sprinklr news.
Featured News
Want to work at an enterprise tech unicorn?…
CEOs and HR bosses at hot multibillion-dollar startups like UIPath, GitLab, and 22 more explain what it takes for a job candidate to impress them…
Business Insider
August 17th, 2020 · 5 min read
Introducing Sprinklr Sandbox: Inspiring Limitless CXM Innovation Without the Risk…
System administrators and IT teams can now can develop, build, and train new integrations and capabilities in an isolated environment…
MarTech Series
July 30th, 2020 · 5 min read
Why Marketing is Undergoing a Renaissance with Sprinklr’s Grad Conn…
Marketing is no longer about broadcasting your perfectly worded corporate ad read to a captive audience. It’s about honest back-and-forth conversations on platforms like review sites and social media.…
Marketing Trends
July 14th, 2020 · 5 min read
Prada Partners With Sprinklr to Reinforce Digital, Reach Out to New Generation…
The leading Customer Experience Management platform will help Prada in its digital transformation, optimize its return on spending and protect its brand reputation.…
WWD
May 19th, 2020 · 5 min read
Sprinklr Becomes TikTok’s First Advertising API Partner…
Partnering with Sprinklr lets TikTok access the brands and buyers already using the Sprinklr platform. Meanwhile, those buyers can now include TikTok in cross-platform campaign measurement.…
Adexchanger
April 28th, 2020 · 5 min read
Messenger Launches WHO 'Health Alert' Bot to Provide COVID-19 Information…
Facebook has partnered with the World Health Organization to launch a new chatbot on Messenger which will provide users with accurate, timely info about the COVID-19 pandemic.…
Social Media Today
April 15th, 2020 · 5 min read
Press Releases
Sprinklr and Twitter Deliver the 2021 Customer Care Report…
Sprinklr partnered with Twitter to publish the report, From AM to DM: Twitter customer care in a 24/7 world. The report identifies best practices and trends for brands practicing customer support on Twitter across industries. …
Sprinklr
January 26th, 2021 · 5 min read
Sprinklr Achieves FedRAMP Ready Status…
Sprinklr achieved FedRAMP Ready status, the first step on the path towards full authorization based on the stringent technical and security requirements mandated by federal agencies. Sprinklr is on its way to becoming FedRAMP authorized. …
Sprinklr
January 14th, 2021 · 5 min read
Sprinklr Announces Integration with Quora …
Sprinklr is now the first and only enterprise software platform to offer brands full access to 11 years of historical data and real-time insights on Quora. …
Sprinklr
December 9th, 2020 · 5 min read
Nordea Selects Sprinklr to Help Transform Banking Experiences Across Digital Channels …
Nordea, the largest financial group in Northern Europe, uses Sprinklr to unify customer support, engagement, advertising, and research. …
Sprinklr
December 8th, 2020 · 5 min read
Glassdoor and Battery Ventures Name Sprinklr a Top Private Cloud Company to Work For During the Coronavirus Pandemic …
Sprinklr is named a top company to work for during the coronavirus pandemic.…
Sprinklr
November 19th, 2020 · 5 min read
Sprinklr Named a Leader in The Forrester Wave: Social Listening Platforms, Q4 2020 Report …
Sprinklr today announced its leadership position in the Forrester Research report, The Forrester Wave: Social Listening Platforms, Q4 2020. …
Sprinklr
November 11th, 2020 · 5 min read
Sprinklr Partners with Mediaocean to Integrate the Social Ad Buying Experience …
Sprinklr and Mediaocean announced a partnership to help global agencies automate the planning, buying, and measurement of social media advertising. …
Sprinklr
November 10th, 2020 · 5 min read
Sprinklr Supports L’Oréal’s Customer Care Transformation Across 36 Brands…
Sprinklr will help the world’s largest cosmetics company achieve its global mission of bringing beauty to all people by responding to 100% of customer inquiries. …
Sprinklr
October 28th, 2020 · 5 min read
Forbes and Sprinklr Announce The World’s Most Influential CMOs …
The World's Most Influential CMOs ranking features preeminent Chief Marketing Officers who are finding action-forward solutions to create a more diverse future. …
Sprinklr
October 1st, 2020 · 5 min read
Sprinklr Joins Adobe Exchange Partner Program to Help Marketers Manage Paid, Owned and Earned Campaigns Across Modern Channels…
Adobe Experience Cloud customers can now use Sprinklr’s data to understand the business impact of campaigns across social media and messaging channels …
Sprinklr
September 30th, 2020 · 5 min read
Oracle and Sprinklr Help Organizations Enhance Marketing and Customer Service …
New integrations between Oracle Cloud CX and Sprinklr help marketing and customer service professionals make every customer interaction matter. …
Sprinklr
September 29th, 2020 · 5 min read
Sprinklr Wins TSIA STAR Award for Innovation in Support Services Automation…
Award recognizes Sprinklr’s unparalleled focus on customer support through its Sprinklr Modern Care product, particularly in the face of COVID-19…
Sprinklr
September 17th, 2020 · 5 min read
Sprinklr is Named to the 2020 Forbes Cloud 100…
Recognized for the fifth year in a row as a leading software company …
Sprinklr
September 16th, 2020 · 5 min read
Sprinklr Raises $200 Million at $2.7 Billion Valuation…
Sprinklr has raised $200 million at a $2.7 billion valuation that we’ll use to double-down on the value we’re creating for customers.…
Sprinklr
September 9th, 2020 · 5 min read
Sprinklr is Named to the Forbes 2019 Cloud 100 …
Sprinklr is ranked 28th out of 100 companies recognized for its consistent growth, values-driven culture, and happy customers…
Sprinklr
September 2nd, 2020 · 5 min read
Sprinklr Wins 2020 TrustRadius Top Rated Awards…
 TrustRadius, a top B2B review platform, has recognized Sprinklr as a winner of the 2020 Top Rated Award in the Social Media Management and Social Media Monitoring categories.…
Sprinklr
September 2nd, 2020 · 5 min read
Sprinklr adds advanced AI to the World Health Organization’s Health Alert Service on Messenger from FacebookWHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19  …
The English version of the WHO Health Alert service on Messenger was enhanced with conversational AI capabilities. Users can now type concerns in natural language and obtain official WHO health information, advice, and guidance on COVID-19. …
Sprinklr
August 31st, 2020 · 5 min read
Announcing Sprinklr Community: Self-Service Support for Customer Care…
Announcing Sprinklr Community: Self-Service Support for Customer Care Helps brands create a community directly on their website for customers to troubleshoot problems, ask questions, and share new ideas NEW YORK, NY —  August 11, 2020 – Sprinklr, the world’s leading Customer Experience Management platform (CXM), today announced the launch of Sprinklr Community, a self-service online… <a class="view-article" href="https://info.sprinklr.com/pr/announcing-sprinklr-community-self-service-support-customer-care/"></a>…
Sprinklr
August 11th, 2020 · 4 min read
Sprinklr Enables ServiceNow CSM Customers to Modernize Customer Care with AI and Access to Social and Messaging Channels  …
The ServiceNow Customer Service Management (CSM) and Sprinklr Modern Care integration helps brands decrease case resolution time, cut costs, and reduce customer churn.…
Sprinklr
August 6th, 2020 · 5 min read
Introducing Sprinklr Sandbox: Inspiring Limitless CXM Innovation Without the Risk…
Global brands such as L’Oréal, McDonald’s, Microsoft, Procter & Gamble and Verizon are using Sprinklr Intuition AI to create memorable customer experiences at scale. …
Sprinklr
July 30th, 2020 · 5 min read
Sprinklr Announces Integration with Google’s Business Messages…
Brands can transform customer care by routing phone calls to messaging conversations that agents can manage on Sprinklr’s unified platform.…
Sprinklr
June 25th, 2020 · 5 min read
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For press inquiries, please contact:
For press inquiries, please contact:
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Email:Â PR@Sprinklr.com
Twitter:Â https://twitter.com/RachLaraAlvarez
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