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All the latest Sprinklr news.

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Want to work at an enterprise tech unicorn?

CEOs and HR bosses at hot multibillion-dollar startups like UIPath, GitLab, and 22 more explain what it takes for a job candidate to impress them

Business Insider

August 17th, 2020 · 5 min read

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Introducing Sprinklr Sandbox: Inspiring Limitless CXM Innovation Without the Risk

System administrators and IT teams can now can develop, build, and train new integrations and capabilities in an isolated environment

MarTech Series

July 30th, 2020 · 5 min read

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Why Marketing is Undergoing a Renaissance with Sprinklr’s Grad Conn

Marketing is no longer about broadcasting your perfectly worded corporate ad read to a captive audience. It’s about honest back-and-forth conversations on platforms like review sites and social media.

Marketing Trends

July 14th, 2020 · 5 min read

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Prada Partners With Sprinklr to Reinforce Digital, Reach Out to New Generation

The leading Customer Experience Management platform will help Prada in its digital transformation, optimize its return on spending and protect its brand reputation.

WWD

May 19th, 2020 · 5 min read

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Sprinklr Becomes TikTok’s First Advertising API Partner

Partnering with Sprinklr lets TikTok access the brands and buyers already using the Sprinklr platform. Meanwhile, those buyers can now include TikTok in cross-platform campaign measurement.

Adexchanger

April 28th, 2020 · 5 min read

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Messenger Launches WHO 'Health Alert' Bot to Provide COVID-19 Information

Facebook has partnered with the World Health Organization to launch a new chatbot on Messenger which will provide users with accurate, timely info about the COVID-19 pandemic.

Social Media Today

April 15th, 2020 · 5 min read

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Press Releases

Sprinklr

November 19th, 2020 · 5 min read

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Sprinklr Named a Leader in The Forrester Wave: Social Listening Platforms, Q4 2020 Report

Sprinklr today announced its leadership position in the Forrester Research report, The Forrester Wave: Social Listening Platforms, Q4 2020.

Sprinklr

November 11th, 2020 · 5 min read

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Sprinklr Partners with Mediaocean to Integrate the Social Ad Buying Experience

Sprinklr and Mediaocean announced a partnership to help global agencies automate the planning, buying, and measurement of social media advertising.

Sprinklr

November 10th, 2020 · 5 min read

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Sprinklr Supports L’Oréal’s Customer Care Transformation Across 36 Brands

Sprinklr will help the world’s largest cosmetics company achieve its global mission of bringing beauty to all people by responding to 100% of customer inquiries.

Sprinklr

October 28th, 2020 · 5 min read

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Forbes and Sprinklr Announce The World’s Most Influential CMOs

The World's Most Influential CMOs ranking features preeminent Chief Marketing Officers who are finding action-forward solutions to create a more diverse future.

Sprinklr

October 1st, 2020 · 5 min read

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Sprinklr Joins Adobe Exchange Partner Program to Help Marketers Manage Paid, Owned and Earned Campaigns Across Modern Channels

Adobe Experience Cloud customers can now use Sprinklr’s data to understand the business impact of campaigns across social media and messaging channels

Sprinklr

September 30th, 2020 · 5 min read

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Oracle and Sprinklr Help Organizations Enhance Marketing and Customer Service

New integrations between Oracle Cloud CX and Sprinklr help marketing and customer service professionals make every customer interaction matter.

Sprinklr

September 29th, 2020 · 5 min read

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Sprinklr Wins TSIA STAR Award for Innovation in Support Services Automation

Award recognizes Sprinklr’s unparalleled focus on customer support through its Sprinklr Modern Care product, particularly in the face of COVID-19

Sprinklr

September 17th, 2020 · 5 min read

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Sprinklr is Named to the 2020 Forbes Cloud 100

Recognized for the fifth year in a row as a leading software company

Sprinklr

September 16th, 2020 · 5 min read

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Sprinklr Raises $200 Million at $2.7 Billion Valuation

Sprinklr has raised $200 million at a $2.7 billion valuation that we’ll use to double-down on the value we’re creating for customers.

Sprinklr

September 9th, 2020 · 5 min read

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Sprinklr is Named to the Forbes 2019 Cloud 100

Sprinklr is ranked 28th out of 100 companies recognized for its consistent growth, values-driven culture, and happy customers

Sprinklr

September 2nd, 2020 · 5 min read

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Sprinklr Wins 2020 TrustRadius Top Rated Awards

 TrustRadius, a top B2B review platform, has recognized Sprinklr as a winner of the 2020 Top Rated Award in the Social Media Management and Social Media Monitoring categories.

Sprinklr

September 2nd, 2020 · 5 min read

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Sprinklr adds advanced AI to the World Health Organization’s Health Alert Service on Messenger from FacebookWHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19  

The English version of the WHO Health Alert service on Messenger was enhanced with conversational AI capabilities. Users can now type concerns in natural language and obtain official WHO health information, advice, and guidance on COVID-19. 

Sprinklr

August 31st, 2020 · 5 min read

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Announcing Sprinklr Community: Self-Service Support for Customer Care

Announcing Sprinklr Community: Self-Service Support for Customer Care  Helps brands create a community directly on their website for customers to troubleshoot problems, ask questions, and share new ideas  NEW YORK, NY —  August 11, 2020 – Sprinklr, the world’s leading Customer Experience Management platform (CXM), today announced the launch of Sprinklr Community, a self-service online&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/announcing-sprinklr-community-self-service-support-customer-care/"></a>

Sprinklr

August 11th, 2020 · 4 min read

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Sprinklr Enables ServiceNow CSM Customers to Modernize Customer Care with AI and Access to Social and Messaging Channels  

The ServiceNow Customer Service Management (CSM) and Sprinklr Modern Care integration helps brands decrease case resolution time, cut costs, and reduce customer churn.

Sprinklr

August 6th, 2020 · 5 min read

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Introducing Sprinklr Sandbox: Inspiring Limitless CXM Innovation Without the Risk

Global brands such as L’Oréal, McDonald’s, Microsoft, Procter & Gamble and Verizon are using Sprinklr Intuition AI to create memorable customer experiences at scale.

Sprinklr

July 30th, 2020 · 5 min read

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Sprinklr Announces Integration with Google’s Business Messages

Brands can transform customer care by routing phone calls to messaging conversations that agents can manage on Sprinklr’s unified platform.

Sprinklr

June 25th, 2020 · 5 min read

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Sprinklr Named to IDG Insider Pro and Computerworld’s 2020 list of 100 Best Places to Work in IT

Sprinklr Named to IDG Insider Pro and Computerworld’s 2020 list of 100 Best Places to Work in IT NEW YORK, NY —  June 23, 2020 – Sprinklr, the leading Customer Experience Management platform (CXM), today was named to IDG&#8217;s Insider Pro and Computerworld’s 2020 list of Best Places to Work in IT. Sprinklr was selected&#8230; <a class="view-article" href="https://info.sprinklr.com/pr/sprinklr-named-idg-insider-pro-computerworlds-2020-list-100-best-places-work/"></a>

Sprinklr

June 23rd, 2020 · 5 min read

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The Prada Group Selects Sprinklr to Reach a New Generation of Luxury Customers through Modern Channels

Global leader in luxury goods will create immersive brand experiences across social channels.

Sprinklr

May 19th, 2020 · 5 min read

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Sprinklr helps World Health Organization use Messenger from Facebook to Combat COVID-19 Misinformation

With Sprinklr’s support, WHO was able to quickly deploy the WHO Health Alert on Messenger. This AI-powered bot makes it possible for users to ask questions and instantly get information about COVID-19. 

Sprinklr

April 16th, 2020 · 5 min read

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Sprinklr Powers the World Health Organization’s COVID-19 Dashboard

Informative, public data visualizations help governments and agencies easily understand the impact of COVID-19 around the world

Sprinklr

April 15th, 2020 · 5 min read

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For press inquiries, please contact:

For press inquiries, please contact:

Email: PR@Sprinklr.com
Twitter: https://twitter.com/RachLaraAlvarez

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