Newsroom
All the latest Sprinklr news.
Featured News
Prada Partners With Sprinklr to Reinforce Digital, Reach Out to New Generation…
The leading Customer Experience Management platform will help Prada in its digital transformation, optimize its return on spending and protect its brand reputation.…
WWD
May 19th, 2020 · 5 min read
Tech Talk with Sprinklr CEO and Founder Ragy Thomas …
Ten years later, the modern channels changed the rules of the game, and you need to take a unified approach that cuts across silos and is based on real customer data that’s legally available to you. You can never be certain with these things, but we bet the farm on it. And that’s the reason behind our growth.…
PR Week
March 5th, 2020 · 5 min read
Messenger Launches WHO 'Health Alert' Bot to Provide COVID-19 Information…
Facebook has partnered with the World Health Organization to launch a new chatbot on Messenger which will provide users with accurate, timely info about the COVID-19 pandemic.…
Social Media Today
April 15th, 2020 · 5 min read
Sprinklr Becomes TikTok’s First Advertising API Partner…
Partnering with Sprinklr lets TikTok access the brands and buyers already using the Sprinklr platform. Meanwhile, those buyers can now include TikTok in cross-platform campaign measurement.…
Adexchanger
April 28th, 2020 · 5 min read
Why Marketing is Undergoing a Renaissance with Sprinklr’s Grad Conn…
Marketing is no longer about broadcasting your perfectly worded corporate ad read to a captive audience. It’s about honest back-and-forth conversations on platforms like review sites and social media.…
Marketing Trends
July 14th, 2020 · 5 min read
Want to work at an enterprise tech unicorn?…
CEOs and HR bosses at hot multibillion-dollar startups like UIPath, GitLab, and 22 more explain what it takes for a job candidate to impress them…
Business Insider
August 17th, 2020 · 5 min read
Press Releases
Sprinklr Wins TSIA STAR Award for Innovation in Support Services Automation…
Award recognizes Sprinklr’s unparalleled focus on customer support through its Sprinklr Modern Care product, particularly in the face of COVID-19…
Sprinklr
May 18th, 2017 · 5 min read
Sprinklr is Named to the 2020 Forbes Cloud 100…
Recognized for the fifth year in a row as a leading software company …
Sprinklr
May 17th, 2017 · 5 min read
Sprinklr adds advanced AI to the World Health Organization’s Health Alert Service on Messenger from FacebookWHO can now provide faster, verified responses to queries; helping more people protect themselves from COVID-19 …
The English version of the WHO Health Alert service on Messenger was enhanced with conversational AI capabilities. Users can now type concerns in natural language and obtain official WHO health information, advice, and guidance on COVID-19. …
Sprinklr
August 31st, 2020 · 5 min read
Sprinklr helps World Health Organization use Messenger from Facebook to Combat COVID-19 Misinformation…
With Sprinklr’s support, WHO was able to quickly deploy the WHO Health Alert on Messenger. This AI-powered bot makes it possible for users to ask questions and instantly get information about COVID-19. …
Sprinklr
April 16th, 2020 · 5 min read
Sprinklr Provides Santander UK with a Unified Social Platform to Drive Meaningful Experiences for Millions of Customers…
One of the largest banks in the UK relies on Sprinklr to eliminate silos between marketing and care, balance compliance with customer expectations and drive enterprise-wide social media management…
Sprinklr
May 17th, 2017 · 5 min read
Sprinklr Powers the World Health Organization’s COVID-19 Dashboard…
Informative, public data visualizations help governments and agencies easily understand the impact of COVID-19 around the world…
Sprinklr
April 15th, 2020 · 5 min read
Sprinklr Raises $200 Million at $2.7 Billion Valuation…
Sprinklr has raised $200 million at a $2.7 billion valuation that we’ll use to double-down on the value we’re creating for customers.…
Sprinklr
September 9th, 2020 · 5 min read
Sprinklr Recognized as 2020 Gartner Peer Insights Customers’ Choice for Social Marketing Management…
Based on feedback and ratings from Sprinklr customers …
Sprinklr
February 27th, 2020 · 5 min read
Sprinklr Acquires Nanigans’ Social Advertising Business …
Surpassing $1.5 billion in annualized ad spend – creating the dominant advertising platform for social media.…
Sprinklr
December 3rd, 2019 · 5 min read
Sprinklr Enables ServiceNow CSM Customers to Modernize Customer Care with AI and Access to Social and Messaging Channels …
The ServiceNow Customer Service Management (CSM) and Sprinklr Modern Care integration helps brands decrease case resolution time, cut costs, and reduce customer churn.…
Sprinklr
August 6th, 2020 · 5 min read
The Prada Group Selects Sprinklr to Reach a New Generation of Luxury Customers through Modern Channels…
Global leader in luxury goods will create immersive brand experiences across social channels.…
Sprinklr
May 19th, 2020 · 5 min read
Sprinklr Launches Live Chat for Fast, Personalized Customer Support …
Enabling real-time conversations with customers while they’re on a brand’s website and mobile apps.…
Sprinklr
November 6th, 2019 · 5 min read
Sprinklr Named the Only Leader in Social Suites Q4 2019 Report by Independent Research Firm …
Achieved the highest score among all reviewed vendors in the current offering and market presence categories, and among the highest scores in the strategy category.…
Sprinklr
October 10th, 2019 · 5 min read
Sprinklr Launches AI-Powered Smart Responses for Brand Engagement and Customer Care …
Global brands such as L’Oréal, McDonald’s, Microsoft, Procter & Gamble and Verizon are using Sprinklr Intuition AI to create memorable customer experiences at scale.
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Sprinklr
September 24th, 2019 · 5 min read
Shell Chooses Sprinklr for Customer-Centric Marketing and Advertising…
One of the world’s leading energy companies achieves transparency and efficiency goals by consolidating all social media management across geographies and departments on Sprinklr.…
Sprinklr
January 4th, 2018 · 5 min read
Sprinklr Announces Integration with Google’s Business Messages…
Brands can transform customer care by routing phone calls to messaging conversations that agents can manage on Sprinklr’s unified platform.…
Sprinklr
June 25th, 2020 · 5 min read
Sprinklr Wins 2020 TrustRadius Top Rated Awards…
TrustRadius, a top B2B review platform, has recognized Sprinklr as a winner of the 2020 Top Rated Award in the Social Media Management and Social Media Monitoring categories.…
Sprinklr
September 2nd, 2020 · 5 min read
Sprinklr is Named to the Forbes 2019 Cloud 100 …
Sprinklr is ranked 28th out of 100 companies recognized for its consistent growth, values-driven culture, and happy customers…
Sprinklr
September 2nd, 2020 · 5 min read
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