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Events

Register now to hear the latest business-critical insights from Sprinklr experts at upcoming and on-demand events.Looking for on-demand Sprinklr Demos? Click here.

Experience a New Paradigm in Customer Service
Aug 25, 2022
Experience a New Paradigm in Customer Service

Learn how to make customer service your true advantage means being actively engaged on all channels where your customers live.

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Sprinklr @ CMS Content Marketing Summit
Aug 23, 2022
Sprinklr @ CMS Content Marketing Summit

Step up your content marketing strategy with Sprinklr’s AI-powered marketing and ads platform

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Experience a New Paradigm in Customer Service
Aug 11, 2022
Experience a New Paradigm in Customer Service

Learn how to make customer service your true advantage means being actively engaged on all channels where your customers live.

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Equip your CX team with all the right tools
ON DEMAND
Equip your CX team with all the right tools

Learn from our in-house experts, Taylor Stone and Luis Velozon on how to deliver an on-brand user experience on 30+ modern and traditional channels.

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Now create a digital-first, proactive customer service experience.
ON DEMAND
Now create a digital-first, proactive customer service experience.

Watch as our in-house experts Tyler Gerald and Vicky Tran discuss how to reduce future tickets by leveraging AI-led insights.

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Find out how to enhance customer experience
ON DEMAND
Find out how to enhance customer experience

Catch our in-house experts Charlie Hicks and Luis Veloz as they lay out training techniques for admins and agents for efficient contact center management.

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Discover smart customer tools that deploy ahead of the problem
ON DEMAND
Discover smart customer tools that deploy ahead of the problem

In this 60-minute session, Garrett Schmenk and Vicky Tran will help you set up your contact center operations in 8 minutes FLAT.

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Inside Higher Ed Webinar
ON DEMAND
Inside Higher Ed Webinar

Learn how higher education leaders use innovative social media, social listening, and AI solutions to engage current and prospective students.

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Creating a Rapid Action Insights Network
ON DEMAND
Creating a Rapid Action Insights Network

Today, there is an increased demand on the brand to provide further granularity of data and provide faster speed of information provision across the entire company.

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Multiply agent productivity through collaboration
ON DEMAND
Multiply agent productivity through collaboration

Catch our in-house experts Chris Towle and Luis Veloz as they highlight how to train admins and agents to manage contact center experience efficiently.

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Migrate and scale up your existing social campaigns
ON DEMAND
Migrate and scale up your existing social campaigns

In this session, watch Sara Coffey and Vicky Tran as they highlight how to scale without disrupting the user experience.

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Why do Smart Companies Struggle to Create Great CX
ON DEMAND
Why do Smart Companies Struggle to Create Great CX

Join Sprinklr’s Director, Customer Experience and CX expert, Cory Declusin, to learn how to build a Step-by-Step CX Plan

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Does your organization meet the expectations of modern customers?
ON DEMAND
Does your organization meet the expectations of modern customers?

In this 30-minute session, learn from our product experts on how to leverage AI for cross-channel integration and automation.

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Experience a New Paradigm in Customer Service
ON DEMAND
Experience a New Paradigm in Customer Service

Learn from our in-house experts on how to draw and interpret intelligent AI-led analytics that improves the quality of interactions.

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What Should Your Top CX Priorities Be in 2022?
ON DEMAND
What Should Your Top CX Priorities Be in 2022?

Watch our conversation with Max Ball, Principal Industry Analyst at Forrester, to discover today’s best practices for CX and the core tools to get you there.

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Weathering a Storm: A Power and Utilities Industry Event
ON DEMAND
Weathering a Storm: A Power and Utilities Industry Event

Join Sprinklr and AWS on March 3rd, 2022 for a virtual panel of your industry peers as they discuss their digitization journey.

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How Signify Created the Ultimate Command Center
ON DEMAND
How Signify Created the Ultimate Command Center

In this 30 minute webinar, Signify and Sprinklr will explore how a social command center can bring your data to life to drive your team’s strategies and activities.

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5 Brand Imperatives Revealed in Sprinklr’s Benchmarking Reports
ON DEMAND
5 Brand Imperatives Revealed in Sprinklr’s Benchmarking Reports

In this deep dive into Sprinklr’s new Industry Benchmarking Reports — covering top-performing brands in technology, food and beverage, retail, media and entertainment, and pharma

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Google Cloud + Sprinklr on the biggest challenges facing marketers today
ON DEMAND
Google Cloud + Sprinklr on the biggest challenges facing marketers today

Hear Sarah Kennedy, VP of Marketing at Google Cloud and Grad Conn, Chief Experience Officer at Sprinklr, as they take an engaging deep dive into the biggest challenges facing marketers today

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Top 5 Trends in Government Citizen Experience
ON DEMAND
Top 5 Trends in Government Citizen Experience

Join us to learn how to manage and deliver a better citizen experience (CX) with the top five trends driving success in public sector and government agencies.

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Driving Change with Unified-CXM
ON DEMAND
Driving Change with Unified-CXM

Customers now have more channels than ever available to engage with brands... but they’re not any happier. Why?

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Every Second Counts: Digital Customer Care for Telecom
ON DEMAND
Every Second Counts: Digital Customer Care for Telecom

Register and attend this webinar to understand how the combined offerings of Microsoft, Twitter, and Sprinklr specifically enable telecom providers to rapidly respond to customer enquiries in a meaningful, discerning way.

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The Future of Customer Care is Digital
ON DEMAND
The Future of Customer Care is Digital

In this new on-demand webinar, experts from Sprinklr will share how leading enterprise brands are accelerating the digitization of their Customer Care channels, process, and teams.

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Digital Transformation in Higher Ed
ON DEMAND
Digital Transformation in Higher Ed

Join Sprinklr and Associate Professor Jameson Hayes, to hear how the University of Alabama is leveraging Artificial Intelligence, social listening, and research capabilities across their institution.

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Actions Powered by AI
ON DEMAND
Actions Powered by AI

Join this webinar to learn why Artificial Intelligence is the key to closing the gap between traditional customer engagement & modern customer expectations.

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The Re-Imagined Digital Customer Journey
ON DEMAND
The Re-Imagined Digital Customer Journey

In this webinar, drive new sales and increase customer satisfaction by embracing new modern channels.

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Capitalizing on the Latest Trends in Conversational Commerce
ON DEMAND
Capitalizing on the Latest Trends in Conversational Commerce

Sprinklr has partnered with Zach Mastromatto of Facebook to explore this business-critical trend, and identify key steps that can help your brand take full advantage.

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How Emirates NBD and Sprinklr scale exceptional customer experience
ON DEMAND
How Emirates NBD and Sprinklr scale exceptional customer experience

Watch this session, originally presented at Forrester CX EMEA (November 2020), to learn how Emirates NBD has focused on Culture, Crisis Management

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 How leading luxury brands leverage digital channels to better engage with their consumers
ON DEMAND
How leading luxury brands leverage digital channels to better engage with their consumers

With the closure of physical retail shops, retail brands have had to move away from in-store businesses to embrace the world of ecommerce.

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Employee Advocacy Webinar: “Get Engaged” with Signet Jewelers
ON DEMAND
Employee Advocacy Webinar: “Get Engaged” with Signet Jewelers

Explore one of the most strategic, sustainable, and even better—organic—programs designed to boost your bottom line.

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How Modern B2B Marketers Are Returning to Growth
ON DEMAND
How Modern B2B Marketers Are Returning to Growth

Join us as we discuss how marketers are pivoting their efforts to adapt to this new paradigm. Learn how they’re fueling their return to growth and optimizing their social channels to take advantage of this major shift toward digital.

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Why Having A Cross-Channel View Is Critical To Your CX Transformation
ON DEMAND
Why Having A Cross-Channel View Is Critical To Your CX Transformation

We sat down with guest speaker Faith Adams, Senior Analyst at Forrester, to explore why having broader CX intelligence is key to delivering happy customers.

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Sprinklr & Wipro Present: How to embrace the next evolution of Digital Care
ON DEMAND
Sprinklr & Wipro Present: How to embrace the next evolution of Digital Care

Register to view this webinar, where expert presenters from Signify (Philips Hue), Wipro and Sprinklr share how leading enterprise brands are accelerating this critical digital-first transformation.

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How Universities Rely on Social Channels to Keep Their Students Safe During Covid-19
ON DEMAND
How Universities Rely on Social Channels to Keep Their Students Safe During Covid-19

Join our webinar to hear how Michigan State University, New York University and University of Washington are relying on social channels to communicate everything from their operational plans to listening for feedback.

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Stop, Collaborate & Listen: Crisis Management isn’t what it used to be
ON DEMAND
Stop, Collaborate & Listen: Crisis Management isn’t what it used to be

Hear from our panel of experts from Nationwide Building Society, Ginger May (an award winning PR agency), and Sprinklr to discuss how crisis management has changed and what you need to do now.

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How to Embrace the 4 Stages of Digital Care Maturity in Financial Services
ON DEMAND
How to Embrace the 4 Stages of Digital Care Maturity in Financial Services

Sprinklr can help. We have the unique ability to help anticipate and integrate each customer’s preferred interaction channel in a unified, secure and collaborative way that is fully powered by AI.

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Make More Money with Your Advertising by Listening
ON DEMAND
Make More Money with Your Advertising by Listening

Hear from Kirill Gill, Sprinklr’s Master Solutions Consultant in Advertising, on the best ways to use listening and AI to create and deliver advertising that sells.

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 The Modern CMO presented by Sprinklr: How Brands Can Leverage the Millions of TikTok Users
ON DEMAND
The Modern CMO presented by Sprinklr: How Brands Can Leverage the Millions of TikTok Users

As the first API partner with TikTok supporting in-feed video ads, we’re here to help. Join us for a discussion with TikTok’s Oliver Silzer and Havas Media Group’s Tessa Kavanaugh, as we cover key factors to successfully advertising on TikTok

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On-demand Sprinklr webinar series: Artificial Intelligence for the Unified Front Office
ON DEMAND
On-demand Sprinklr webinar series: Artificial Intelligence for the Unified Front Office

A 6-part webinar series exploring how brands can use AI to increase revenue, reduce costs, and manage risk.

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