Sprinklr named to Fortune Magazine’s Best Workplaces in New York list for the third year in a row!

Learn how to transform your customer communication with AI, best practices, potential risks and challenges of using AI to communicate with customers.

Sprinklr Achieves new AWS Advertising and Marketing Technology Competency

A social media strategy is a document to outline your social media goals, relevant metrics, and building strategy around that.

Three Strategies for Planning Your Q5 Marketing on TikTok

Conversational AI enables you to interact with your customers in natural language. Know how it works and how to implement it in five support use cases.

AI self-service means leveraging the power of AI and automation to exceed customer expectations from self-service. Learn about its features and KPIs here.

How Garmin's community manager embraces the chaos

Explore the use of Generative AI in customer experience to elevate interactions. Learn how this machine learning technology innovates CX in our latest blog.

Explore the use of generative AI in customer experience to elevate interactions. Learn how this machine learning technology innovates CX in our latest blog.

Boston University's Director of Social Media highlights his favorite Sprinklr AI+ features.

Read about the top 10 social media management tools built for enterprises, and learn how well Sprinklr can optimize your social strategy compared to other tools.

Customer service trends will reshape how businesses plan customer support strategies, processes and resources. Know the top 8 trends to ace in 2023-24.