Popular Articles
5 ways a Unified Calendar can improve your marketing strategy
Pallavi Awasthi
February 4, 20224 min read
How social selling can help build your B2B sales pipeline
Niraj Sharma
February 3, 20223 min read
Must-have features for free customer service software
Daniel Rajan
February 4, 20224 min read
How AI can make your contact center’s routing strategy more efficient
Wendy Mikkelsen
December 13, 20213 min read
How to set up and run a Social Command Center using data visualization
Justin Garrity
February 7, 20227 min read
Activate your advocates for recruiting
Sabina Warren
February 10, 20224 min read
Latest from Sprinklr
Top 5 ways CMOs build better customer experiences
Customer experience is the new brand. Learn how CMOs can build better customer experience with a wide range of strategies to make & keep customers happy at every turn.
Karishma Borkakoty
December 6, 202211 min read
How leading brands are using chatbots in 2022 (+ examples)
Messenger bots can revolutionize your customer service strategy. Discover how top brands are using conversational AI & bots.
Priyanka Malik
December 2, 20229 min read
Contact center recession playbook: fair winds and following seas
The common wisdom for a recession is to be cautious yet an economic downturn just might be the perfect time to go on the offensive. Learn how to craft a recession playbook for your business.
Raghavendra Rao
November 17, 20225 min read
Sprinklr unifies CXM and CRM with Salesforce
With this partnership, Salesforce and Sprinklr will work together with Accenture to identify mutual accounts and bring combined solutions to market for global enterprise customers.
Jay Vigeland
November 10, 20224 min read
How Denver International Airport improves social engagement through personalized customer service
Government organizations use social media, social listening, and social care solutions to engage customers, improve service, and reduce administrative burdens. Learn how Denver International Airport did it.
Scott Dulman
October 28, 20224 min read
BFSI: 3 steps to build a killer social media brand and grow your sales from GenZ
Sprinklr automates your workflows to help your organization create positive customer experiences across all digital touchpoints.
Nafis Hasan
October 28, 20229 min read
Sprinklr CXM Platform Receives FedRAMP Authority to Operate (ATO)
Sprinklr platform will help federal agencies modernize services and meet citizens where they are across all social media, voice, and digital channels.
Scott Dulman
October 21, 20223 min read
How to leverage Social Listening to grow your BFSI business
Social Listening can get you tons of actionable customer insights from an ocean of digital conversations while complying with all data and privacy regulations. Read more.
Nafis Hasan
October 20, 202210 min read
How to leverage user-generated content to drive engagement & conversions on social media
85% percent of consumers find user-generated content (UGC) more influential than brand-created content. Learn how to effectively leverage UGC & grow your brand.
Naveen Mahadevan
October 14, 202211 min read
How to craft a winning customer service strategy using self serve
Learn how to tailor a self service strategy.
Raghavendra Rao
October 7, 20223 min read
How to ensure brand compliance in your social media publishing
Social media brand compliance is the practice of ensuring that your posts are NEVER off-brand and adhere to the laws and regulations of the industry. Explore seven ways to ensure brand compliance in your social media publishing.
Yugal Pandey
October 5, 20226 min read
Scale your BFSI business by creating a consistent CX using distributed marketing
Learn how to localize your marketing efforts using Sprinklr's Distributed marketing platform as you expand your channels and markets.
Nafis Hasan
October 4, 20228 min read
