Editor's Pick
Overcoming the 3 biggest barriers to measuring enterprise brand marketing
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Unified-CXM
Unveiling the Future of CX – The Balance Between AI and the Human Touch
Humanizing CX in an AI Era: Scott Monty’s Perspective
Domain-Adaptive Instruction Generation (DAIG)
Unveiling the Future of CX – The Balance Between AI and the Human Touch
Humanizing CX in an AI Era: Scott Monty’s Perspective
Domain-Adaptive Instruction Generation (DAIG)
Social Media Management
5 Social Media Interactions You Should Track and Improve
40 Actionable Social Media Prompts for Marketers [+Examples]
How to Create a Unique Hashtag Strategy [+Pro Tips]
5 Social Media Interactions You Should Track and Improve
40 Actionable Social Media Prompts for Marketers [+Examples]
How to Create a Unique Hashtag Strategy [+Pro Tips]
Customer Service
Customer Service Philosophy: How to Establish it in 6 Steps
Customer Service Process: How to Build & Optimize It
Best Customer Experience Platforms in 2024 (+Pricing)
Customer Service Philosophy: How to Establish it in 6 Steps
Customer Service Process: How to Build & Optimize It
Best Customer Experience Platforms in 2024 (+Pricing)
Marketing & Advertising
How to Ensure Brand Governance in Social Media Advertising
Four Reasons Reddit is Everywhere Right Now and What it Means for You
Overcoming the 3 biggest barriers to measuring enterprise brand marketing
How to Ensure Brand Governance in Social Media Advertising
Four Reasons Reddit is Everywhere Right Now and What it Means for You
Overcoming the 3 biggest barriers to measuring enterprise brand marketing
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Research & Insights
10 Social Listening Strategies for Businesses in 2024
2024 Paris Haute Couture Week
Sprinklr Brand Bowl 2024: Who had the most talked about Super Bowl ad?
10 Social Listening Strategies for Businesses in 2024
2024 Paris Haute Couture Week
Sprinklr Brand Bowl 2024: Who had the most talked about Super Bowl ad?
Platform & Technology
Sprinklr and the EU AI (Artificial Intelligence) Act
Unified Vector Representation for Noisy Articles
Reverse Image Search on Social at Scale
Sprinklr and the EU AI (Artificial Intelligence) Act
Unified Vector Representation for Noisy Articles
Reverse Image Search on Social at Scale
Customer Stories
Innovative marketing and AI leadership: Paul Fasterling’s impact at Estafeta Mexicana
How Garmin's community manager embraces the chaos
IKEA paves the way for digital transformation in its customer care centers
Innovative marketing and AI leadership: Paul Fasterling’s impact at Estafeta Mexicana
How Garmin's community manager embraces the chaos
IKEA paves the way for digital transformation in its customer care centers
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Announcements
Sprinklr CXM Platform Receives FedRAMP Authority to Operate (ATO)
Meet the 2024 CXUnifier Award winners
CXUnifier Awards: Nominations are now open!
Sprinklr CXM Platform Receives FedRAMP Authority to Operate (ATO)
Meet the 2024 CXUnifier Award winners
CXUnifier Awards: Nominations are now open!
Culture & Talent
Sprinklr Stories: Cyrus Hostetler
From Values to Vision: A Conversation with Amitabh Misra, CTO of Sprinklr
Sprinklr Stories: Cyrus Hostetler
From Values to Vision: A Conversation with Amitabh Misra, CTO of Sprinklr
AI
The Evolution of CX in the Age of AI — with Bill Price
Beyond the Reactive: How Generative AI Can Help Brands Better Anticipate Risks
How AI-powered self-service is elevating the customer experience
The Evolution of CX in the Age of AI — with Bill Price
Beyond the Reactive: How Generative AI Can Help Brands Better Anticipate Risks
How AI-powered self-service is elevating the customer experience
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