Popular Articles
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Latest from Sprinklr
Sprinklr launches employee resource group for Asian and Pacific Islander population and its diaspora
Sprinklr employees formed an API ERG to encourage a culture of belonging in shared communities. Learn more about the We Care: Pan-Asian Network.
Asha Aravindakshan
May 25, 2022 • 5 min read
3 customer-experience risks challenging financial services — and what to do about them
When financial service brands fail to understand the holistic experiences of their customers, they expose themselves to major downstream risks. Learn more.
Lisa Villano
May 24, 2022 • 5 min read
3 key takeaways: how to use social commerce to drive retail sales
Social e-commerce evolves so quickly that it can be difficult for brands to get it right. Learn three key takeaways for using social commerce to drive retail sales.
Kelsey Brockenshire
May 17, 2022 • 5 min read
Episode #192: How do Your Customers Really Use Your Product?
The challenge with marketing is that we all think we know our products and services better than anyone. But do we?
Grad Conn
May 17, 2022 • 16 min read
F1 wins big on brand excellence at the Miami Grand Prix
F1's viewership has skyrocketed globally with the onset of the 2022 season. Learn how Sprinklr uncovers unique F1 insights to harness customer experiences and engagement.
Drew Lazzara
May 16, 2022 • 6 min read
7 key trends to power your TikTok marketing campaigns
TikTok’s popularity is increasing and, with it, the untapped potential to reach future customers. Here are seven key trends your brand should keep an eye on.
Pomi Lee
May 13, 2022 • 4 min read
Episode #191: Full Stream Ahead
We’re not always great at seeing or predicting the future, mainly because of our tendency to apply familiar (and often outdated) concepts to new ideas.
Grad Conn
May 10, 2022 • 16 min read
How voice bots can help manage high call volume in the contact center
Using voice bots in your contact center helps better manage high call volume and elevate the level of customer service you provide. Learn more.
Shawna Malecki
May 6, 2022 • 4 min read
Location-based intelligence helps deliver a complete customer experience
Using location-based intelligence ensures that your customers have the same seamless experience wherever they shop. Here are four things to consider.
Lisa Villano
May 5, 2022 • 6 min read
Conversation Insights illuminate brand blind spots and unlock hidden value in customer data
Brands struggle to extra value from data — unveil blind spots and close the gap between social data and relevant action with conversation insights. Learn more.
Soleil Kelley
April 28, 2022 • 3 min read
4 ways to get the most from visual-data insights
Visual analysis gives brands richer context for how they are performing in the marketplace. Here are four ways to extract actionable insights from visual data.
Lisa Villano
April 21, 2022 • 5 min read
Episode #190: Why You Need to Keep it Super Simple
Your business is too complex. That’s because complexity sneaks into all of our workplaces, whether we want it to or not. It’s a hidden problem that’s hurting productivity and frustrating customers.
Grad Conn
April 20, 2022 • 16 min read