Sprinklr named to Fortune Magazine’s Best Workplaces in New York list for the third year in a row!

Learn the latest techniques to stay ahead of the curve in social media. Get expert insights on overcoming disruptions and thriving in this ever-evolving landscape.

Explore social media disruption: its trends, impacts and influence on user behavior, brand strategies, and the evolving digital communication landscape.

Learn how building trust and improving brand authenticity with user-generated content and employee advocacy can turn fans into loyal brand advocates.

Discover the seven steps to building a winning social media marketing funnel that boosts your brand's sales and revenue.

Learn how to optimize your business’ social media game by using different platforms for a successful social media marketing strategy.

CX thought leader Martin Hill-Wilson explores the future of contact centre automation. Learn more.

Learn how to track social media analytics effectively to make data-driven decisions for a winning strategy.

Find the answers to the most commonly asked questions about social media platforms and how to use them to your advantage.

CX thought leader Micah Solomon introduces his customer service culture matrix to help us look at customer service under stress from a new perspective. Read more.

CX thought leader Micah Solomon helps you understand this new future of customer service with his triangular model of tech-enabled and human-powered customer service. Read more.

This week, Sprinklr celebrates its 14th anniversary. What a journey it has been. We’ve come a long way from when I first started in my spare bedroom at home in New Jersey. Sprinklr now has 26 offices in 19 countries around the world.

Mentorship is one of my true passions, as I have been fortunate to have had many great mentors who took the time to invest in my career journey and pass along their knowledge, insights, and teachings.