How Chick-fil-A Listened to Fans and Successfully #BroughtBackTheBBQ
Together with creative agency, Moxie, and Sprinklr, Chick-fil-A improved brand sentiment through the...
How Allstate Uses Social Recruiting to Attract the Next Generation of Talent
With Sprinklr, Allstate’s recruiting and employment brand teams were able to reach 1,200 potential...
How University of Phoenix Drove 91% Positive Sentiment on Social
The Challenge
As one of the largest online universities, University of Phoenix wanted to build a di...
How do you find the most important message in a sea of important messages?
Using Sprinklr's Social Listening Intuition (AI) and the existing staff infrastructure, the telecomm...
How do you make your digital footprint feel like a thumbprint?
Sprinklr Content Marketing provided a single, integrated, collaborative platform for targeting, plan...
How do you turn a product anomaly into an opportunity with your communications?
The computer giant used Sprinklr’s Social Listening and Content Marketing solutions to Create usef...
How do you streamline a marketing process that has more workstreams than it can count?
They chose Sprinklr to help manage campaigns and content globally by standardizing its marketing app...
How Heartland Dental Manages 800+ Social Media Accounts
To increase efficiency, Heartland Dental partnered with Sprinklr to create an Active Directory API t...
How do you serve customers twice as fast with less than half the effort?
Sprinklr helped the customer care team filter posts easily based on priority, access posts simply th...
How do you make a better phone service without upgrading a thing?
The company deployed Sprinklr Social Media & Messaging Suite, Care, and Marketing to manage soci...
How a Global Computer Leader Embraced China’s Customer Care Channel of Choice
With 80% of customer inquiries coming from China, the company needed to refocus its care efforts to ...
How AAA Club Alliance Saved Over $1 Million in Annual Efficiencies
Using Sprinklr’s integrated platform, the AAA affiliate dramatically reduced the amount of time an...
How Transcosmos improved social advertising campaign management efficiency
Transcosmos leveraged Sprinklr to optimize advertising campaigns for several key clients by decreasi...
How do you drive a complex social media operation with a simple tool?
Sprinklr's helped the energy company centralize its operation, bringing content creation, approvals,...
How Moen Became a Leader in Style, Service, and Social
North America’s number one faucet brand, Moen, increased efficiencies for social care and advertis...
How Philips Lighting keeps customers in the spotlight
The Challenge
Recently, Philips Lighting developed fresh positioning that reflected the company’s...
How Sonos Established Itself as a Leader in Home Audio
A dedicated fanbase looking for answers
Electronics company Sonos wanted to connect to its audience...
How Talpa used Sprinklr to drive social engagement on The Voice globally
The Challenge
With over 65 local productions seen in over 180 countries, The Voice, a record-breaki...
How Sonos built a personalized product launch strategy
A dedicated fanbase looking for answers
Electronics company Sonos wanted to connect to its audienc...
How McDonald’s stays ahead of the competition
The Challenge
McDonald’s was already using Sprinklr’s integrated platform to successfully align...
How Starwood uses social to create the ultimate guest experience
The Challenge
Unlocking the secret to social success
In 2014, Starwood began to monitor and meas...
How Lenovo Used Real-Time Twitter Data to Break Through the Noise at CES
Overview
The annual CES show in Las Vegas provides a great opportunity for brands to promote their ...
How McDonald’s All Day Breakfast reversed 14 quarters of decline
The Challenge
Changing the supply chains associated with its brick-and-mortar locations wasn’t so...
How AkzoNobel UK Reduced Response Times by 80% and Increased Engagement by 172%
Navigating social through a fog
AkzoNobel UK, a leading global paints and coatings company and owne...
How Gainsight boosted engagement and cut down response times
The Challenge
“We wanted to engage with our Community users more by creating a dialogue with them...
Groupon
The Challenge
Their challenge
“We produce a high volume of daily content, most of which is cre...
How McDonald’s increased customer engagement in real-time
The Challenge
McDonald’s sought a way to centralize digital strategy so that their decentralized ...
The Secret Behind SAP’s World-Class Social Media Strategy
Reinvent the way businesses do business.
Not a small task, but that’s exactly what SAP set out ...
Santander UK Anchors the Customer Experience in Social Media
One humble goal: To make banking simple, personal, and fair.
The challenge? Doing it for 14 milli...