Customer stories
How Moen Became a Leader in Style, Service, and Social
How Chick-fil-A Listened to Fans and Successfully #BroughtBackTheBBQ
Together with creative agency, Moxie, and Sprinklr, Chick-fil-A improved brand sentiment through the...
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How Allstate Uses Social Recruiting to Attract the Next Generation of Talent
With Sprinklr, Allstate’s recruiting and employment brand teams were able to reach 1,200 potential...
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How University of Phoenix Drove 91% Positive Sentiment on Social
The Challenge As one of the largest online universities, University of Phoenix wanted to build a di...
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How do you find the most important message in a sea of important messages?
Using Sprinklr's Social Listening Intuition (AI) and the existing staff infrastructure, the telecomm...
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How do you make your digital footprint feel like a thumbprint?
Sprinklr Content Marketing provided a single, integrated, collaborative platform for targeting, plan...
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How do you turn a product anomaly into an opportunity with your communications?
The computer giant used Sprinklr’s Social Listening and Content Marketing solutions to Create usef...
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How do you streamline a marketing process that has more workstreams than it can count?
They chose Sprinklr to help manage campaigns and content globally by standardizing its marketing app...
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How Heartland Dental Manages 800+ Social Media Accounts
To increase efficiency, Heartland Dental partnered with Sprinklr to create an Active Directory API t...
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How do you serve customers twice as fast with less than half the effort?
Sprinklr helped the customer care team filter posts easily based on priority, access posts simply th...
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How do you make a better phone service without upgrading a thing?
The company deployed Sprinklr Social Media & Messaging Suite, Care, and Marketing to manage soci...
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How a Global Computer Leader Embraced China’s Customer Care Channel of Choice
With 80% of customer inquiries coming from China, the company needed to refocus its care efforts to ...
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How AAA Club Alliance Saved Over $1 Million in Annual Efficiencies
Using Sprinklr’s integrated platform, the AAA affiliate dramatically reduced the amount of time an...
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How Transcosmos improved social advertising campaign management efficiency
Transcosmos leveraged Sprinklr to optimize advertising campaigns for several key clients by decreasi...
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How do you drive a complex social media operation with a simple tool?
Sprinklr's helped the energy company centralize its operation, bringing content creation, approvals,...
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How Moen Became a Leader in Style, Service, and Social
North America’s number one faucet brand, Moen, increased efficiencies for social care and advertis...
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How Philips Lighting keeps customers in the spotlight
The Challenge Recently, Philips Lighting developed fresh positioning that reflected the company’s...
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How Sonos Established Itself as a Leader in Home Audio
A dedicated fanbase looking for answers Electronics company Sonos wanted to connect to its audience...
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How Talpa used Sprinklr to drive social engagement on The Voice globally
The Challenge With over 65 local productions seen in over 180 countries, The Voice, a record-breaki...
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How Sonos built a personalized product launch strategy
A dedicated fanbase looking for answers Electronics company Sonos wanted to connect to its audienc...
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How McDonald’s stays ahead of the competition
The Challenge McDonald’s was already using Sprinklr’s integrated platform to successfully align...
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How Starwood uses social to create the ultimate guest experience
The Challenge Unlocking the secret to social success In 2014, Starwood began to monitor and meas...
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How Lenovo Used Real-Time Twitter Data to Break Through the Noise at CES
Overview The annual CES show in Las Vegas provides a great opportunity for brands to promote their ...
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How McDonald’s All Day Breakfast reversed 14 quarters of decline
The Challenge Changing the supply chains associated with its brick-and-mortar locations wasn’t so...
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How AkzoNobel UK Reduced Response Times by 80% and Increased Engagement by 172%
Navigating social through a fog AkzoNobel UK, a leading global paints and coatings company and owne...
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How Gainsight boosted engagement and cut down response times
The Challenge “We wanted to engage with our Community users more by creating a dialogue with them...
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Groupon
The Challenge Their challenge “We produce a high volume of daily content, most of which is cre...
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The Secret Behind SAP’s World-Class Social Media Strategy
Reinvent the way businesses do business. Not a small task, but that’s exactly what SAP set out ...
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Santander UK Anchors the Customer Experience in Social Media
One humble goal: To make banking simple, personal, and fair. The challenge? Doing it for 14 milli...
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