9 of the top 10 tech companies
trust Sprinklr to create
memorable products and experiences
Spark innovation, accelerate growth and provide unforgettable customer experiences with
Sprinklr's Unified-CXM platform.
Leading tech companies collaborate with Sprinklr
for their CX needs
Prior to Sprinklr, we were using a number of point solutions. But it was causing our team to look here, look there… all very disruptive and very different from the flow we have today, which is going into one centralized platform. Engaging, publishing, reporting, insights — all in one place.
Director of Customer Experience Center
Build great products with comprehensive customer insightsInform your product strategy and GTM decisions with AI-powered insights.
Get a 360-degree view of your customer by unifying data across 500+ review sites, 30+ social channels, customer surveys and other internal data.
Boost revenue from social channels by up to 40%Increase brand recall while still maximizing ROI.
Streamline collaboration across global teams, and launch organic campaigns across 30+ digital channels and paid campaigns across 8+ social channels.
Proactive Crisis Management
Protect your brand with proactive crisis managementStay ahead of crises by monitoring your social accounts 24/7 and mitigate risks in real time.
Configure AI-powered social listening alerts to monitor spikes in negative sentiment related to product or service outages, data leaks, security breaches, etc.
Digital-first Customer Delight
Boost your CSAT by up to 20%Drive efficiency and customer delight with digital-first customer service.
Provide proactive customer communication about service interruptions or security breaches, and drive the buyer journey through personalized product recommendations or promotions.