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Our Story

Our Story

In the Beginning…

Sprinklr began in Ragy Thomas‘ spare bedroom in his house in New Jersey, USA on September 24th, 2009, and officially launched with its first customer on January 15th, 2010. New customers quickly signed up for the revolutionary new service, including Cisco, Microsoft, and Nike. They all loved the Sprinklr vision of a purpose-built platform for managing customer experiences on modern channels, and were reassured by Sprinklr’s enterprise-class security, governance, and privacy.

In the Beginning…

Sprinklr began in Ragy Thomas‘ spare bedroom in his house in New Jersey, USA on September 24th, 2009, and officially launched with its first customer on January 15th, 2010. New customers quickly signed up for the revolutionary new service, including Cisco, Microsoft, and Nike. They all loved the Sprinklr vision of a purpose-built platform for managing customer experiences on modern channels, and were reassured by Sprinklr’s enterprise-class security, governance, and privacy.

Sprinklr's Original Dell Server from 2009, located in Ragy's spare bedroom

10 Years Later

Now, 10 years later, all those early adopters are still customers and Ragy remains CEO. Over the years a seasoned management team has joined Ragy, including experienced executives from companies such as Cisco, Procter & Gamble, Microsoft, Salesforce, BMC, and BazaarVoice.

Ragy Thomas

Founder & CEO

Pavitar Singh

Chief Technology Officer

Chris Lynch

Chief Financial Officer

Luca Lazzaron

Chief Revenue Officer

Vivek Kundra

Chief Operating Officer

Diane Adams

Chief Culture &
Talent Officer

Dan Haley

General Counsel &
Corporate Secretary

Grad Conn

Chief Experience Officer

Our Board of Directors

Ragy Thomas

Founder & CEO

Carlos Dominguez

Vice-Chairman of the Board & Chief Evangelist

John Chambers

Founder and CEO
JC2 Ventures

Yvette Kanouff

Partner
JC2 Ventures

Matthew Jacobsen

General Partner
ICONIQ

Neeraj Agrawal

General Partner
Battery Ventures

Ed Gillis

Business Consultant
and Private Investor

Tarim Wasim

Partner
Hellman & Friedman (H&F)

Sprinklr Facts

Our Vision

To be the world’s most loved enterprise software company, ever.

Our Mission

To enable every organization on the planet to make their customers happier.

Offices in countries15Living intime zones24Speakinglanguages27

EMEA HQ:

London

HQ in:

NYC

APAC HQ:

Singapore

Love means never having to say that you missed an opportunity to improve CXM.

Contact us today and let us come up with a proposal that addresses your enterprise needs.

Already a customer and need some love?
Email: support@sprinklr.com

Give us a call: +917-933-7800

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