Sprinklr recognized by analysts as an industry standard in helping enterprises make customers happier.

With Sprinklr there is no need to make the hard choice between best-of-breed functionality and a single interface. Sprinklr delivers one unified AI platform with four product suites that are purpose-built to scale across future and modern channels, and integrate all stages of the customer journey. 

Download the reports to learn more.

Sprinklr Marketing

Sprinklr recognized as a Leader in the 2023 ​​​Gartner® Magic Quadrant™ for Content Marketing Platforms, for the Fourth Year in a Row

GARTNER
​​​Gartner® Magic Quadrant™

Sprinklr recognized as a Leader in the 2023 ​​​Gartner® Magic Quadrant™ for Content Marketing Platforms, for the Fourth Year in a Row

GARTNER
​​​Gartner® Magic Quadrant™

Sprinklr has been named a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

GARTNER
Gartner Magic Quadrant

Sprinklr has been named a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

GARTNER
Gartner Magic Quadrant

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research

Ventana Research
Exemplary Vendor in 2023

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research

Ventana Research
Exemplary Vendor in 2023

Forrester report names Sprinklr a stand-alone CCaaS solution in high-tech, financial, and consumer products.

FORRESTER
Forrester CCaaS launch report

Forrester report names Sprinklr a stand-alone CCaaS solution in high-tech, financial, and consumer products.

FORRESTER
Forrester CCaaS launch report

Exclusive study commissioned by Sprinklr reveals that Sprinklr Service delivers up to 210% ROI.

FORRESTER CONSULTING
Total Economic Impact™ study

Exclusive study commissioned by Sprinklr reveals that Sprinklr Service delivers up to 210% ROI.

FORRESTER CONSULTING
Total Economic Impact™ study

A recent Sprinklr-commissioned study from Forrester Consulting uncovers what companies must overcome to deliver great customer experiences — and why a Unified-CXM platform provides a competitive advantage.

FORRESTER CONSULTING
Opportunity Snapshot

A recent Sprinklr-commissioned study from Forrester Consulting uncovers what companies must overcome to deliver great customer experiences — and why a Unified-CXM platform provides a competitive advantage.

FORRESTER CONSULTING
Opportunity Snapshot

Sprinklr competes with a formidable and intensely customizable unified platform… Sprinklr delivers across all social media needs at equal depth: listening, customer service, organic publishing, and advertising.

A LEADER
Forrester Wave™: Social Suites, Q3 2021

Sprinklr competes with a formidable and intensely customizable unified platform… Sprinklr delivers across all social media needs at equal depth: listening, customer service, organic publishing, and advertising.

A LEADER
Forrester Wave™: Social Suites, Q3 2021

“Sprinklr leads by unifying marketing and sales activities on one platform....Sprinklr is an ideal fit for companies with large globally distributed sales forces.”

A LEADER
Forrester Wave™: Sales Social Engagement Solutions, Q1 2021

“Sprinklr leads by unifying marketing and sales activities on one platform....Sprinklr is an ideal fit for companies with large globally distributed sales forces.”

A LEADER
Forrester Wave™: Sales Social Engagement Solutions, Q1 2021

Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.

A LEADER
Forrester Wave™: Social Listening Platforms, Q4 2020

Recognized again by Forrester Research as a Leader in Social Listening, Sprinklr Listening covers the broadest range of social networks and messaging platforms, and taps into millions of publicly available news and review sites, forums, and blogs.

A LEADER
Forrester Wave™: Social Listening Platforms, Q4 2020

“Sprinklr is the only vendor in this evaluation capable of delivering all five social technology categories (social listening, social adtech, word of mouth, onsite social capabilities, and social media management) in depth.”

ONLY LEADER
Forrester Wave™: Social Suites, Q4 2019

“Sprinklr is the only vendor in this evaluation capable of delivering all five social technology categories (social listening, social adtech, word of mouth, onsite social capabilities, and social media management) in depth.”

ONLY LEADER
Forrester Wave™: Social Suites, Q4 2019

“Sprinklr is a good fit for large consumer brands that want to communicate and respond quickly across many digital channels.”

ONLY LEADER
Forrester Wave™: B2C Content Marketing Platforms, Q2 2019

“Sprinklr is a good fit for large consumer brands that want to communicate and respond quickly across many digital channels.”

ONLY LEADER
Forrester Wave™: B2C Content Marketing Platforms, Q2 2019

“Sprinklr’s advertising module creates a richer and more integrated tool for multi-purpose social marketers.”

A LEADER
Forrester Wave™: Social Advertising Tech, Q3 2017

“Sprinklr’s advertising module creates a richer and more integrated tool for multi-purpose social marketers.”

A LEADER
Forrester Wave™: Social Advertising Tech, Q3 2017

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