Sprinklr recognized by analysts as an industry standard in helping enterprises make customers happier.

Sprinklr named a Strong Performer in The Forrester Wave™: Contact-Center-As-A-Service Platforms, Q2 2025

Sprinklr has been named a Leader for the sixth year in the Gartner® Magic Quadrant™ for Content Marketing Platforms — recognized for its vision and execution.

Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024

Sprinklr named a Major Player in the 2024 IDC MarketScape for Contact Center-as-a-Service ​Software ​

Sprinklr named a Leader in The Forrester Wave™: Digital Customer Interaction Solutions, Q2 2024

A Forrester Consulting study commissioned by Sprinklr reveals that Sprinklr Service delivers up to 210% ROI

Sprinklr named a Strong Performer in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024

A Forrester Consulting study commissioned by Sprinklr explores how organizations achieved 327% ROI by deploying Sprinklr’s Unified Social Media Management Platform

A recent study by Forrester Consulting commissioned by Sprinklr, delves into shared challenges and solutions of CX leaders, highlighting the benefits of an AI-powered CCaaS platform

The IDC Market Note details IDCs view on Sprinklr and how it seems well-positioned to meet these demands with its robust architecture framework and ambitious growth plan.

Sprinklr has been named a Challenger in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.

Sprinklr Named ‘Exemplary Vendor’ in 2023 Customer Experience Management Value Index by Ventana Research

Forrester report names Sprinklr a stand-alone CCaaS solution in high-tech, financial, and consumer products.

Exclusive study commissioned by Sprinklr reveals that Sprinklr Service delivers up to 210% ROI.

A recent Sprinklr-commissioned study from Forrester Consulting uncovers what companies must overcome to deliver great customer experiences — and why a Unified-CXM platform provides a competitive advantage.

Sprinklr competes with a formidable and intensely customizable unified platform… Sprinklr delivers across all social media needs at equal depth: listening, customer service, organic publishing, and advertising.

“Sprinklr leads by unifying marketing and sales activities on one platform....Sprinklr is an ideal fit for companies with large globally distributed sales forces.”