CX Connect Riyadh
The Brilliance of
Generative AI in
CX Connect — a burst of experience, code and color.
The Multiplying Effect of AI on a Unified Platform
With record high contact volumes — an exponential increase made possible by the growing number of channels, often managed by a host of point solutions, contact center leaders are caught between solving for efficiency and delivering legendary CX.
You’ve been leveraging AI for task automation, supercharged analytics, and even conversational chatbots. But generative AI is now completely changing the game. You have the opportunity to unlock the possibilities for end-to-end automation of rote work and enable better human-machine collaboration and smarter insights for human-led decision-making — on a single, unified platform.
Come to CX Connect and learn actionable insights on how you can better leverage generative AI for a legendary customer experience.
Decode the Magic of Generative AI Together
Join the conversation with Neil Harbisson (Artist) and Yolande D'Mello (Editor, Martechvibe) to uncover how you can evolve from legacy to legendary CX.
Alongside 80+ brilliant minds from the customer service and CX industry, expect punchy, actionable conversations and inspiration to elevate your CX for today.
Meet the brilliant minds amongst you
Mubarak S. Alharbi
General Manager, Digital Experience
SVP, Growth Markets,
Amjad Al Sabbah
Regional Vice President,
Field Marketing Manager,
Arrival & Coffee
Welcome by Sprinklr
AI and Automation in CX Session by Haitham Elkhatib
Fireside chat: AI and Automation in CX: The Future is Now
State of CX Report — Martech Vibe
Panel: Unified Citizen Experience
Neil Harbisson, World's First "Human Cyborg"
Networking, Lunch & Music
Attendance is completely free. The event is complimentary from Sprinklr.
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