Discover the trends that will influence
customer service in 2024

Masterpieces stand for their uniqueness. They are timeless because they are truly authentic. This is true for art – and for customer experiences.

Businesses have undergone a decade’s change in the past two years, but customer service has yet to meet expectations. Parallelly, persistently high inflation, expensive talent, and global supply challenges are pointing toward an economic slowdown in 2024. 

Take a virtual tour of the museum of The Girl With a Pearl Earring as we discuss the top customer service trends for 2024, among ecstatic art pieces.

Get inspired as our customer service experts discuss:

1. How customer service will be more self-serve or community engaged

2. How customer care will continue to evolve into customer engagement

3. How customers will continue to get more comfortable engaging with AI bots

4. Why proactive care is more effective than reactive care