Top customer service trends
to watch out for in 2023
A masterclass to discover the latest trends
that will influence the art of customer service
Discover the trends that will influence
customer service in 2023
Masterpieces stand for their uniqueness. They are timeless because they are truly authentic. This is true for art – and for customer experiences.
Businesses have undergone a decade’s change in the past two years, but customer service has yet to meet expectations. Parallelly, persistently high inflation, expensive talent, and global supply challenges are pointing toward an economic slowdown in 2023.
Take a virtual tour of the museum of The Girl With a Pearl Earring as we discuss the top customer service trends for 2023, among ecstatic art pieces.
Get inspired as our customer service experts discuss:
How customer service will be more self-serve or community engaged
How customer care will continue to evolve into customer engagement
How customers will continue to get more comfortable engaging with AI bots
Why proactive care is more effective than reactive care
Associate Vice President (AVP),
CXM Best Practice Group,
Art Historian, The Mauritshuis
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