Explore Modern Care's Products
Reduce call volume with a radically different contact center solution
Build & manage an online community integrated into your Care strategy
Respond faster with personalized, data-driven 1:1 customer support
Reduce costs by automating routine inquiries with conversational AI bots
AI-powered, real-time data and insights that fuel proactive customer care
Automate workflows and processes — and drive more first-contact resolutions
Analyze conversations instantly & surface predictions, suggestions & alerts
Empower agents and customers with direct access to the answers they need
Explore Modern Research's Products
Real-time voice of customer insights on digital and traditional channels
Analyze your content’s performance vs. competitors and best-in-class brands
AI insights from reviews & social: How customers feel about your products
Real-time, location-based analysis of face-to-face brand experiences
Real-time visual intelligence that powers meaningful connections on digital
Connect stories across social & news for a complete measure of earned media
Start uncovering insights with a free 30-day trial. No credit card required.
Explore Social Engagement & Sales Products
Plan, manage & measure brand content across 30+ channels from one platform
Empower distributed teams to deliver on-brand social experiences
Turn social into a revenue driver with a 1:1 chat-based commerce experience
Transform valuable consumer insights into conversion-driving assets
Build scalable, on-brand campaigns for distributed teams
Explore Modern Marketing's & Advertising's Products
Save time, manage brand risk, and increase ROI with AI-powered insights
Get a unified view of campaign performance on 30+ channels & 3rd party data
Encourage, measure, and optimize employee advocacy for your brand on social
Increase your ROAS, fuel collaboration, reduce risk, and unify reporting
Explore the Platform
Sprinklr AI turns unstructured data into actionable, real-time insights for your enterprise.
Create customized, powerful AI text classification models easily — without coding.
Visualize real-time data on command centers, retail signage, stadium screens, and more.
Build on-brand, shareable digital presentations that update with real-time data automatically.
Extend the impact of Unified-CXM by connecting to all of your most crucial third-party systems.
Experiment and learn in an isolated test setting that mimics your live production environment.
Store Sprinklr data for customized time periods to meet business or compliance needs.
Integrate data and execute processes with external systems using RESTful web APIs.
Popular Use Cases
Deliver seamless customer service experiences across 30+ digital channels
Leverage a unified view of the customer to help you protect, grow, and manage your brand
30+ channels of AI-powered analysis, prediction & suggestions—in one place
Manage customer care on 30+ digital channels from one AI-powered platform
Consolidate all of your social media needs on the only unified social suite
Streamline case handling to reduce costs and accelerate time-to-resolution
Create a frictionless service experience no matter which channel customers use
Deliver customers to the right agents—so you can reduce cost-per-interaction
Why do so many enterprises turn to Sprinklr? In this weekly series of live 30-minute interactive sessions, our product experts will demo the industry-leading features and capabilities of the world’s only unified customer experience management (Unified-CXM) platform.
What can organizations do to turn their data into CX strategies? Learn how a unified platform can help you transform consumer data into actionable insights.
Discover how Sprinklr Modern Marketing & Advertising can help you fuel cross-platform campaigns and drive revenue with engaging, omnichannel content.
Join our solutions expert to learn how to reach customers quickly and efficiently, at an unprecedented scale — all through a unified platform.
Learn how to transform AI-powered intelligence into actionable insights and create more engaging experiences on a store-by-store level.
Join our solutions expert for an in-depth look at how you can deploy Care Lite, unified customer service platform, in less than 10 minutes, FLAT!
Take a data-driven, agile approach to your creative.
Learn how to turn unified real-time data into dynamic visuals that guide your team’s social media strategies.
Discover what the world’s biggest brands are doing on modern channels — and benchmark your performance vs. the best-in-class.
How can customer service teams deliver digital care that’s one step ahead? Learn how Sprinklr Voice reduces call volume through proactive care.
Learn how to maximize your marketing ROI with unified customer engagement throughout the entire marketing funnel.
Learn how to publish consistently, effectively, and strategically to all channels — from a single, unified platform.
Learn how AI-powered insights can help you turn valuable social data into engaging customer experiences.
Learn how to deliver high-quality digital experiences with enterprise-grade customer service solutions.
Learn how to leverage Sprinklr Social Advertising to keep your campaigns safe and on-brand.
Learn how to align corporate marketing content across regional and franchise teams — and reach customers no matter where they’re located.
Learn how to leverage the voice of your customers to enhance your brand, marketing, and communications strategies.
Learn how to deliver a truly omnichannel customer service experience by unifying conversations across 30+ channels.
Learn how to manage all parts of the marketing lifecycle — from planning to analysis — on one AI-powered platform.
Learn how to configure and scale your paid ad campaigns to empower distributed business units with personalized, on-brand customer experiences.
Learn how to optimize PR measurements and maximize your team’s efficiency during crises.
Learn how to simplify customer service across 30+ digital channels with enterprise-grade software that can be deployed in minutes.
Learn how you can use Sprinklr’s unified, AI-powered platform to gain rich insights from your customer data.
Learn how to bring campaigns to market faster by planning, managing, and collaborating as a cross-functional team using AI-powered agile methods.
Learn how to increase your teams’ productivity using Sprinklr AI with automatic inbound triaging, conversation suggestions, and social listening.
Learn how to leverage Modern Research to listen, monitor, and protect your brand’s digital presence with AI-powered insights.
Learn how your brand can leverage Live Chat to personalize support, respond faster, and boost customer satisfaction.
Learn how to create valuable sales and recruiting opportunities by leveraging your employees’ social media influence and reach.
Learn how to localize and distribute your marketing content at scale — and empower regional users to generate more leads.
Learn how AI can help you capture a sample size of 4.6B — and transform unsolicited feedback and online product reviews into actionable insights.
Learn how easily you can set up AI chatbots to reduce customer support costs and eliminate routine tasks.
Learn how Sprinklr can help you increase leads and supercharge your social sales strategy.
Learn how AI can help you synthesize data across all channels — and better understand your customers.
Learn how Sprinklr AI can help an agent automate high quality interactions, resolve cases faster and improve customer experience.