CX

“Understanding the pulse of public conversations is the key to staying relevant.”

Buddy Waddington
Global Principal Technologist, Sprinklr
Video Hero Image Buddy Waddington

Video

Improving CX with AI: How to Double Down on Customer Conversations

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Summary

Sprinklr’s very own Buddy Waddington breaks down how AI can help brands tap into customer conversations and help them refine their customer experiences.  

Join Buddy as he explains how to offer a “heightened customer experience” by leveraging data and AI. In addition, get familiar with:  

  • How to offer a “heightened customer experience” with data and AI. 
  • Different types of data and social conversations 
  • The importance of staying on top of your social data 

Watch the video now.