CX
“AI is not a fad. You need to bake AI into everything you do.”
Ragy Thomas
Founder and Chairman of Board, Sprinklr

Summary
From important questions that will define your AI strategy to how to turn it into a distinctive advantage, Ragy Thomas shares his vision and thoughts on using data and artificial intelligence to drive business growth.
Understand how to empower your customer-facing functions with AI and the importance of using AI responsibly with Ragy. He offers actionable insights on:
- The three ways to deal with AI
- Things to know before deploying AI
- Embracing innovation with Generative AI
- The challenges in using AI for business
Watch the video to learn how you can use AI to deliver great CX.